HMA 2010

Delegates FAQ

FREQUENTLY ASKED QUESTIONS

 

 

1. ACCOMPANYING PERSON(s)

a. How much do I have to pay for accompanying person(s)?
b. Can my spouse join the awards dinner (or other activity)?

 

2. AGENDA

 

3. CEO FORUM

a. What is the CEO Forum?
b. Are non CEOs allowed to attend the CEO Forum?

 

4. CONFERENCE AGENDA AND PROGRAM OF ACTIVITIES

a. What are the features of the Conference?
b. What is MOM? 
c. What is CEO Forum?
d. What is a Pre-Conference Seminar?
e. What are the agenda / Schedule of activities?
f. When do I need to be in Seoul?
g. What are the detailed topics and program?
h. Who are the speakers?

 

5. PRE-CONFERENCE SEMINARS

 

6. COUNTRY INFORMATION

a. What is the climate in Seoul, Korea?

b. Do I need to apply for a VISA to enter South Korea?

c. Will you send me necessary invitation letters for my VISA application?

d. Currency

·         What is the unit of currency in South Korea?

·         Where can I get my money changed?

 

7. DELEGATE INFORMATION

a. How many participants are expected to attend the Conference?

b. Can I get a list of attendees of HMA 2010?

 

8. DRESS CODE

 

9. SHOPPING AND ENTERTAINMENT

 

10. EXCHANGE RATE

 

11. EXPO

a. Who can exhibit?
b. What are the rates for exhibition space?
c. What is the Expo Networking Pass?

 

12. FEATURES OF THE CONFERENCE

 

13. FEES AND DISCOUNTS

 

14. GENERAL INFORMATION

a. When is the event to be held?

b. Where will the event be held?

c. Meal Preference

·         What kind of meals do you serve?

·         I have dietary restrictions, to whom should I address this concern?

·         Can I order other special meals?

d. Who can I speak to for more information on HMA?

e. Can I have a map of the location?

f. Other useful links/information

 

15. HOTEL AND AIRLINE INFORMATION

a. Where can I stay during the Conference?

b. How much do I have to pay for the accommodation?

c. Is my hotel reservation confirmed?

d. Is it ok if we are 3 in a room?

e. Can you give me rates of the alternative hotels?

f. How do I get from the airport to the Grand Hilton Seoul?

g. How much is the taxi, limo, bus, etc. rate?

h. How much is the cost of airline ticket?

 

16. CONFERENCE BAG AND NAME TAG – HOW DO I GET THEM?

 

17. MEAL PREFERENCE

 

18. MOM - WHAT IS IT?

 

19. PARTNERS AND SPONSORS

 

20. PROGRAM

 

21. REGISTRATION

a. How much is the Conference fee?
b. What does the Conference fee cover?
c. Is there any discount for group registration?
d. How much do I have to pay if I don’t attend all the sessions?
e. Are there any other fees that I have to pay?
f. How do I pay the delegate fees?
g. Can I pay the registration fee onsite?
h. Is the registration for the Conference transferable?

i. Am I allowed to obtain a refund if I were to cancel my booking?
j. Do you provide complimentary (fellowship) registration?
k. Can you please extend the deadline for payment?

 

22. SCHEDULE

 

23. SHOPPING & ENTERTAINMENT

a. How far is the nearest shopping and entertainment district?

 

24. SPEAKERS

a. Who are the speakers?

b. Where do I get the speeches and presentations of the speakers?

c. How can I contact the speakers?

d. Can I have the opportunity to speak / present in this conference?

 

25. REFUNDS & SUBSTITUTES

a. Am I allowed to obtain a refund if I were to cancel my booking?

b. Is the registration for the Conference transferable?

 

ANSWERS:

 

1. ACCOMPANYING PERSON(s)

a. How much do I have to pay for accompanying person(s)?
The special rate for accompanying persons is US$ 250 per accompanying person. This covers two lunches as well as the Grand Welcome Reception and Gala Dinner but does not include access to the conference sessions. You may also choose to bring an accompanying person to one or a few social functions only. In which case, you only need to pay for the additional meal. Rates are listed below.

 

Item

U$ Dollars

Snack

US$ 15

Lunch

US$ 40

Cocktails

US$ 80

Dinner

US$ 70

 

We do not have any pre-arranged special programs or tours for accompanying persons.

 

b. Can my spouse join the awards dinner (or other activity)?            
The special rate for accompanying persons is US$ 250 per accompanying person. This covers two lunches as well as the Grand Welcome Reception and Gala Dinner but does not include access to the conference sessions. You may also choose to bring an accompanying person to one or a few social functions only. In which case, you only need to pay for the additional meal. Rates are listed below.

 

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2. AGENDA

Please refer to #4e (Conference Agenda and Program of Activities)

  

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3. CEO FORUM

a. What is the CEO Forum?                
The CEO Forum focuses on a critical management issue facing CEOs. Only very senior management members of hospitals may attend. The Forum offers CEOs an opportunity to interact, share with each other and learn from experts specially invited for the purpose. This year find out what experts have to say on topics like: How to plan for the future of a hospital in a period of great change; Maximizing e-service, e-marketing; and Coping with Medical advances in technology.

 

b. Are non CEOs allowed to attend the CEO Forum?           
Yes, but only if space permits and for a limited number who reserve a seat early enough. In addition they need to sit in an "outer" circle.

  

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4. CONFERENCE AGENDA AND PROGRAM OF ACTIVITIES

a. What are the features of the conference?
HMA features a wide array of events, from learning to networking to simply leisure and fun activities. In two-packed days you will: Choose from more than 30 Special Interest Sessions and four Plenary Briefings.

• Learn new skills in the management of different hospital departments and units

• Join facilitated sessions called Meeting of Minds

• Enjoy a cultural show at the Welcome Reception

• Participate in the gala ceremonies of the Asian Hospital Management Awards

• Visit the Hospital Trends Expo of collaborative win-win partnership and projects.

 

Other elements of the event are as follows:

• Power Dinner for HMA Gurus (Presenters)

• Pre-conference seminars

• HMA Internet café

• Mobile Charging Center

• Head and Shoulder Massage

• Photo Gallery

            b. What is MOM?  (Please refer to #18)

            c. What is CEO Forum? (Please refer to #3a)

d. What is a Pre-Conference Seminar?            
There will be full-day and half-day seminars offered on Wednesday, August 18. These are on topics not covered in the regular agenda of the conference. In depth pre-conference seminars are led by Joint Commission International and other HMA partners..

e. What are the agenda / Schedule of activities?            
The main conference starts on Thursday, August 19 and ends with a gala dinner and ceremonies of the Asian Hospital Management Awards on Friday, August 20. The optional pre-conference day is on Wednesday, August 18. The schedule is below.

Thursday, August 19

0900-1030

Plenary I & II

1030-1100

Coffee Break (Expo Hall)

1100-1230

Special Interest Sessions A

1230-1400

Lunch

1400-1530

Special Interest Sessions B

1530-1600

Coffee Break (Expo Hall)

1600-1730

Special Interest Sessions C

1800-1930 Reception and Fellowship Night

Friday, August 20

0900-1030

Plenary III & IV

1030-1100

Coffee Break (Expo Hall)

1100-1230

Special Interest Sessions D

1230-1400

Lunch

1400-1530

Special Interest Sessions E

1530-1600

Coffee Break (Expo Hall)

1600-1730

MOM and CEO Forum

1900-2145

Gala Dinner and Asian Hospital Management Awards

 

f. When do I need to be in Seoul?            
All participants are encouraged to arrive in Seoul by Wednesday, August 18 at the latest, as the main conference starts at 9:00AM on Thursday, August 19. You may also want to arrive a day early so you can attend one of the optional pre-conference seminars on Wednesday, August 18, for a nominal fee, or simply to enjoy the city.

g. What are the detailed topics and program?            
There are 30+ topics from seven tracks for HMA 2010. It cannot be helped that there are some overlap in topics and tracks.

Please Click here to view the topics.

h. Who are the speakers? (Please refer to #24)

 

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5. PRE-CONFERENCE SEMINARS

Driving Improvement through Data

Joint Commission International

August 18, 8:30 AM – 1:00 PM

"Joint Commission International (JCI) is the global leader in international accreditation and standards-setting for the improvement of quality and patient safety in healthcare facilities. With the introduction of the JCI 4th edition hospital standards in July 2010, JCI is placing increased focus on hospitals making use of data to drive the improvement of the quality of clinical and managerial functions in their facility.  In this workshop, be introduced to JCI's international accreditation standards and learn how the right measurement tools can be used by an organization to set benchmarks and assess progress towards strategic goals. A current case-study of Singapore's National Healthcare Group will be used to illustrate the power of this approach." 

 

Speakers:

Dr. Paul van Ostenberg, Senior Executive Director, Standards Development and Interpretation, JCI

Ms. Sherry Kaufield, Executive Director, International Consulting services, JCI

Dr. Paul Chang, Managing Director, Asia Pacific, JCI

Assoc. Prof. Nellie Yeo, JCI Consultant / Chief Quality Officer, National Healthcare Group, Singapore

 

Agenda:

0830-0930        Introduction to JCI and JCI's international accreditation standards 
0930-1015        Tracer Methodology 
1015-1030        Break 
1030-1145        Using Data to drive Improvement 
1145-1230        Case study : National Healthcare Group, Singapore 
1230-1300        Q & A

 

The Quick Course on Managerial Leadership
Hospital Managers use “People Skills” daily

Schedule: To be announced
Speaker: Dr. Robert E. Beaudoin, Professor, University of Connecticut
Dr. Bob presents with clarity and passion leadership insights that help all hospital managers at whatever level to increase their influence and how to overcome those daily challenges. Learn with Dr. Bob how Leaders inspire action, communicate, and support and facilitate.

 

1. Identifying Leadership Styles, Managerial Roles & Functions, Assessing Characteristics of Organizational Excellence

2. Interpersonal Communication Skills, Active Listening, Feedback, & Disclosure Skills

3. Motivating Self & Others, Building Relationships, Inspiring Goal Achievement, Positive Discipline & Appraising Performance

4. Building High Performance Teams, Managing Organizational Change

 

Preconference Rates:

Half-day

Full-day

HMA Participants

USD 60

USD 75

Non-HMA Participants

USD 80

USD 95



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6. COUNTRY INFORMATION

a. What is the climate in Seoul, Korea?         
In August you can expect some rains – but also enough sunny periods to enjoy the city. Korea has four seasons with a wet monsoon/summer in the middle of the year, and a cold winter from November to March. The most ideal time to visit Korea is during the autumn months (early September - November). During this time, the country experiences warm, sunny weather, skies that are cobalt blue and spectacular foliage. Average temperature: 25°C; humidity is 77%.

 

b. Do I need to apply for a VISA to enter South Korea?            
Nationals from countries listed below are allowed to enter Korea without visas for a stay not exceeding 30, 60 or 90 days (depending on your country's visa exemption agreements). They must hold valid tickets for their return journey to port of origin or next port of destination and their passports valid for a period of at least six months beyond the contemplated period of stay. However, Immigration Officers at ports of entry may exercise their discretion to admit holders of passports valid for at least 60 days beyond the intended period of stay.

 

Nationals from the following countries are allowed to enter the Korea without a visa:

Countries under Visa Exemption Agreements
Country/Period(days) Country/Period(days) Country/Period(days)
Europe
Austria 90 Belgium 90 Bulgaria 90
Czech Republic 90 Denmark 90 Estonia 90
Finland 90 France 90 Greece 90
Germany 90 Hungary 90 Iceland 90
Ireland 90 Italy 90 Liechtenstein 90
Luxembourg 90 Malta 90 Netherlands 90
Norway 90 Portugal 60 Poland 90
Romania 90 Spain 90 Slovak Republic 90
Sweden 90 Switzerland 90 United Kingdom 90
Asia and Oceania  
Bangladesh 90 Israel 90 Malaysia 90
New Zealand 90 Pakistan 90 Singapore 90
Thailand 90 Turkey 90    
Americas
Antigua and Barbuda 90 Bahamas 90 Barbados 90
Brazil 90 Colombia 90 Costa Rica 90
Common wealth of Dominica 90 Dominican Republic 90 El Salvador 90
Grenada 90 Haiti 90 Jamaica 90
Mexico 90 Nicaragua 90 Panama 90
Peru 90 St. Lucia 90 St. Kitts and Nevis 90
St. Vincent & the Grenadines 90 Surinam 90 Trinidad and Tobago 90
Africa
Lesotho 60 Liberia 90 Morocco 90
Tunisia 30        
 
Countries or Regions under principles of reciprocity and national interest
Asia
Brunei 30 Hong Kong 90 Japan 90
Kuwait 30 Macao 30 Oman 30
Qatar 30 Saudi Arabia 30 Taiwan 30
United Arab emirates 30 Yemen 30    
North America
Canada 180 United States 90    
South America
Argentina 90 Chile 90 Guatemala 30
Honduras 30 Paraguay 30 Uruguay 30
Venezuela 30        
Europe
Albania 30 Croatia 90 Cyprus 30
Latvia 90 Lithuania 90 Monaco 30
Slovenia 90 Vatican 30    
Oceania
Australia 90 Fiji 30 Guam 30
Kiribati 30 Marshall Islands 30 Palau 30
Nauru 30 New Caledonia 30    
Africa
Republic of South Africa 30 Swaziland 30    

For countries not listed here, you may choose one of the following ways to apply for a visa:

 

·     Get in-touch with the Korean embassy located in your country for the entry requirements to Korea.

·    Apply on-line through Korea government-accredited visa processing website. Go to this link: http://www.immigration.go.kr

 

Should the Korean embassy requires you a supporting document validated or issued by a Korean institution, we can provide you a letter issued by Korean Hospital Association. Just send an email to paulamanalangit@exedraevents.com.

Please apply for a visa to Korea two or three weeks in advance to avoid unwanted troubles or urgent fee.

For detailed visa requirements and information, you may visit any of these Korean Foreign Affairs links for visa country exemption:
                                                                                                       
http://www.mofat.go.kr/english/visa/apply/index.jsp
http://english.visitkorea.or.kr/enu/GK/GK_EN_2_1_1.jsp

c. Will you send me necessary permit for my VISA application?

We will be happy to send it to you. In this regard, may we request for the following details from you:

Delegate name (passport name):
Designation/ Position:
Company/ Hospital name:

 

These information will be indicated in the invitation letter addressed to the Korean ambassador in your country. We will email a pdf copy of the letter to you.

 

d. Currency

·         What is the unit of currency in Korea? The Korea's monetary unit is Korean won (KRW). The current exchange rate of one US Dollar is approximately KRW 1,164.83 as of May 19, 2010. (See http://www.xe.com/ucc/ to convert your currency into Korean Won.)

·         Where can I get my money changed? Foreign currency may be exchanged at some high-end hotel, most large department stores, banks, and authorized money changing shops accredited by the Bank of Korea. You can also get your money changed upon arrival at the Incheon International Airport, as there are money changers and banks located at the main gates of the airport. Cards with the Plus and Cirrus logos are the easiest to use and most widely accepted in Korea. Some places even accept international cards like China UnionPay, Maestro, Electron, and JCB cards. If you have an account with Citibank, however, you can enjoy a more extensive range of banking services. Just visit a Citibank location nearby for ATM or counter services. Some ATM machines operate 24 hours a day, while others are open from 8 a.m. to 12 a.m. International credit cards such as Visa, Mastercard, and American Express are accepted in major establishments.

 

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7. DELEGATE INFORMATION

a. How many participants are expected to attend the Conference?

650 to 750 delegates are expected to attend HMA 2010. These are top and senior hospital managers - typically an administrator, department head, or a section chief from all over Asia, Europe and USA.

 

b. Can I get a list of attendees of HMA 2010?

A list of participants of Hospital Management Asia (HMA) 2010 will be made available during the conference on the first day in the plenary hall.

  

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8. DRESS CODE

Business casual is the standard attire for the event. This means that you do not need to wear a necktie, but may do so if you wish. The same applies to a jacket. For the ladies, our guidelines are the same, business casual. Please be comfortable. Do remember that in spite of the warm temperatures outside, the hotel air-conditioning can lower the temperature considerably so you might want to be prepared by bringing a light jacket or shawl.

 

The Gala Dinner and Awards Night is an exception. We request that you wear your Asian costume to win an exciting prize.

  

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9. SHOPPING AND ENTERTAINMENT

The popular cosmopolitan lifestyle of Namdaemun and Dongdaemun district in Seoul showcase a wild variety of restaurants, clubs, bars, cafes, art and antique shops, and shopping complexes. The nightlife offers everything from party hopping, clubbing, lounging to theme festivals or dining with a string quartet - discover your own hole-in-the-wall. Organizing exciting shopping expeditions could not be simpler - as countless bargain opportunities are offered, including the handicrafts of the different regions, in shopping complexes, from sleek, air-conditioned department stores to open-air markets.

 

Below are just some of the places you would want to go to when you come to Seoul:

 

Dongdaemun Market This has been one of the major markets in Korea ever since it opened in 1905. The market has grown large and now specializing in clothing goods in a very affordable price. You can find a full range of fashion items that cover head to toe. The market is divided in 2 sections. Section 1 houses most of the retail shops and malls, while Section 2 houses wholesale shops and usually opens from 8PM to 8AM. The most convenient way to get there is by Seoul Subway Line 1, Line 2 or Line 4, then get off in Dongdaemun Station.

 

Myeong-dong Well known for being a shopping Mecca as well as being a fashion trendsetting district, its street is lined-up with mid to low-priced shops. The side alleys are lined up with mid to low-priced shops selling clothes, accessories, and various restaurants. Each shop is unique in its style of products and interior decorations, making its night life best in Seoul. To get here, take Subway Line No.4 to Myeong-dong Station and go out of Exit No.6. This will lead you to the main street of Myeong-dong.

 

Namdaemun Korea’s largest market, and is near Myeong-dong. Namdaemun district has been a major business area for merchants for almost 600 years. Here, you can find best deals on almost everything – from your daily necessities, to souvenirs, to you your favorite gadgets. Visit this market by taking Subway Line No.4 to Hwehyeon Station and go out of Exit No.5 which will lead you to the entrance of Namdaemun Market.

 

Itaewon Known as the most exotic place in Seoul, it was said to be representing fusion of cultures with a distinctive atmosphere. Its shopping area covers a 1.4 km long street, stretching from Itaewon 1-dong eastwards to Hannam 2-dong. The area has a vibrant ambience with shops, restaurants, bars and street vendors. Most signboards are written in English, so it is more of a convenient for the shoppers from around the world. Some of the main items sold here are clothes, bags, shoes, and antique furnitures.

  

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10. EXCHANGE RATE
Please refer to #6d (Country Information)

  

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11. EXPO

a. Who can exhibit?

Essentially solutions and service providers for hospitals such as but not limited to:


·   Hardware and software platforms
·         Networking applications

·         Web-based healthcare solutions
·         Electronics billing systems
·         Smart card technology
·         Medical and therapeutic apparatuses
·         Digital technologies
·         Pharmaceutical companies
·         Publishing and information providers
·         Consultancy and ISO certification services
·         Hospital automation products and services
·         Economic and consumer research
·         Security and monitoring systems
·         Medical device equipments
·         Travel and leisure

b. What are the rates for exhibition space?

The exhibition participation cost is:

 

Raw Space

Shell Scheme Package

US$ 495 for 2x2 sq.m.

US$ 595 for 2x2 sq.m.

·         Raw Space means that the exhibit space does not include any construction, furniture and fittings. The exhibitor will be responsible for his own stand design, construction and furnishings. Electrical fittings are to be ordered from the official stand contractor.

·         Shell Schemeis a ready-to-go stand and should include: Exhibition Space; White Laminated Walls; Carpet for booth area; Fascia board with company name in standard letter; 1 fluorescent light; 1 information counter; 1 folding chair and 1 electrical outlet.

·         Special Networking Pass - US$ 350
(All the benefits of a registered delegate including conference bag, delegate meals and entry to all workshops).


·         Banner/Poster Display – US$ 180

One Banner Placement/Poster Display outside the booth (approximately 2x6 ft.)

·         Lunches Only - US$ 40 per day

One lunch pass for each of the two days at US$ 40 per lunch, total US$ 80

c. What is the Expo Networking Pass?

The Expo Networking Pass is a special rate extended to HMA exhibitors, and allows exhibitors who avail of it access to all the benefits of a registered delegate including congress bag, delegate meals, and entry to all sessions. Under a regular Exhibitor ID, exhibitors are only allowed access to the Expo area and to the Fellowship Night.

 

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12. FEATURES OF THE CONFERENCE
Please refer to #4a (Conference Agenda and Program of Activities)

 

  

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13. FEES AND DISCOUNTS
Please refer to #21a (Registration)

 

  

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14. GENERAL INFORMATION

a. When will the event be held?

HMA will be held on August 19 & 20, 2010 (Thursday and Friday) in Seoul, Korea. Conference Hotel is still being finalized. For each of the two days, the program starts at 9:00 AM and ends at 5:30 PM, followed by cocktails on August 19 and a gala dinner on August 20.

 

There is also an optional pre-conference day on August 18 (Wednesday) led by Joint Commission International and other HMA partners.

 

b. Where will the event be held?

HMA 2010 will be held in Grand Hilton Seoul in Seoul, Korea.

The Grand Hilton Seoul with its modern convention centre is located 45 minutes by car from Incheon

International Airport and 15 minutes from the city centre by courtesy bus. The hotel offers comfortable rooms

and an executive floor. Grand Hilton Seoul in Seoul, Korea offers an excellent hub from which to explore Korea

metropolis.

 

Shopping, entertainment and commercial districts are within a 20-minute drive. Grand Hilton Seoul gives

convenient access to different historical palace and landmarks in the metropolis: Changdeok Palace, Deoksoo

Palace, Gyeongbok Palace, Myeongdong shopping district, Seoul Tower, Biwon Garden. For a more detailed map

of the location of Grand Hilton Seoul, kindly refer to the picture below.

 

 

Grand Hilton Seoul is located on Hongeun-dong in Seodaemun-Ku of Seoul. The hotel's complete address is:

201-1 Hongeun-dong, Seodaemun-Ku, Seoul, South Korea 120-710. Famous landmark within its vicinity which

may help you on your way going to the hotel are the City Center and Hongje Subway Station.

 

c. Meal Preference

·         What kind of meals do you serve? We can arrange meals to suit a variety of restrictions. Please let us know if you are a vegetarian, or require Halal, Kosher or if you have any restrictions. Please email paulamanlangit@exedraevents.com so we may note your request. We will also let you know of similar food available near the hotel.

 

·         Do you have meals available for my dietary restrictions? Yes, just kindly let us know what your meal preference is so we can take note of this. We’ll coordinate your preference with the hotel.

 

·         Can I order other special meals? Only if absolutely necessary, thank you – the two conference lunches are buffets and offer a wide variety to suit all tastes.

 

·         Can I purchase extra meal invitations? Yes.  Extra meal invitations can be purchased at the following rates:

 

Item

Rate for Overseas Delegates

Snack

US$ 15

Lunch

US$  40

Cocktails

US$  80

Dinner

US$  70

 

d. Who can I speak to for more information on HMA?

Please write or call:

 

Type of Inquiry

Contact Person

Email Address

Partnership

(Ms.) Lestie Fronteras

lestiefronteras@exedraevents.com

Sponsorship

(Ms.) Vianca Bocalan

viancabocalan@exedraevents.com

Delegate-Related

(Ms.) Paula Manlangit

paulamanlangit@exedraevents.com

Awards

(Ms.) Lestie Fronteras

lestiefronteras@exedraevents.com

Program-Related

(Ms.) Shane Danas

shanedanas@exedraevents.com

Expo

(Ms.) Vianca Bocalan

viancabocalan@exedraevents.com

 

Alternatively, please call (632) 8921650 or fax to (632) 8193752, and ask for any of the persons listed above.

 

e. Can I have a map of the location?

For your convenience, kindly refer to the map above which outlines the location of the event with Grand Hilton Seoul’s nearby points of interest (Please see #13b).

 

f. Other useful links/information

Official Tourism Website of Korea: http://english.visitkorea.or.kr/enu/index.kto

Conference hotel:http://www1.hilton.com/en_US/hi/hotel/SELGRHI-Grand-Hilton-Seoul-hotel/index.do

Universal Currency Converter: www.xe.com/
          World Time:
www.worldtimeserver.com/

Korea Travel Guide:

http://www.lifeinkorea.com/travel2/

http://www.worldtravelguide.net/country/140/country_guide/Far-East-Asia/South

Korea.html

http://www.lonelyplanet.com/south-korea

 

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15. HOTEL AND AIRLINE INFORMATION                                              

 

            a. Where can I stay during the Conference?

We have arranged for a variety of choices. Most prefer to stay at the conference venue hotel which is Grand Hilton Seoul. Very nearby and within 10–12 minutes driving distance are three other hotels to choose from (also called satellite hotels). Satellite hotels will be announced soon. These are shown below.

 

IMPORTANT: HMA room blocks for Grand HIlton Seoul (conference hotel) and for Satellite Hotels are already fully subcribed. HMA committee is asking for more rooms to accomodate HMA delegates.

 


WOW!
Hotel for three nights FREE

(if two overseas delegates register from the same hospital and twin share)

Overseas delegates who register TWO FROM THE SAME HOSPITAL get one complimentary hotel room, twin sharing, for three nights at one of the designated satellite hotels.

  • Does not apply to those who wish to have their own single room.
  • Payment must be made before the early bird deadline on Friday, June 18, 2010.
  • No pyramiding of discounts but partner and group discounts apply. Pay only US$505 each for two overseas delegates from the same company.

 

 

Conference Hotel: Grand Hilton Seoul

Grand Hilton Seoul Room rates

Rates are NET (include taxes) but EXCLUDES BREAKFAST

 

Rate      

(in KRW)

US$    estimate*

Deluxe    Single or Double

Before June 30

   121,000

         111

Deluxe      Single or Double

After June 30

   157,300

         144

Add KRW 24,200 for each breakfast (about US$22)

* Final US$ rate depends on exchange rate on day of check out.

Rates for rooms on the Executive Floor are available upon request.

 

Satellite Hotels: Biwon, Noble, and Amiga Hotel

 

HMA 2010 Satellite Hotel Room Rates
All rates are NET (include taxes)
and applicable for single and double accommodation.
Hotel
Rate in KRW
Estimate in USD
Breakfast per person        
Travel time*
Biwon 
 80,000
64
US$ 9 (approx.)
30 mins.

 

  • * travel time by taxi to Grand Hilton Seoul.
  • Reservations must be made on or before July 15, 2010.
  • Cancellations after July 15, 2010 will incur a penalty of 3 nights charged, to the delegate/s.
  • Rooms are on a first-come-first-served basis, and subject to availability.
  • Final US$ rate depends on exchange rate on day of check out.

 

The hotels for the WOW! Hotel for three nights FREE are to be designated by HMA 2010 secretariat. Please note that reservation are subject to availability, and must be made before July 15, 2010. The hotels applicable for this promo are Noble Hotel, and Amiga Hotel.

 

Please send us your preferred room category, and we will reserve it for you. We will forward this to the respective hotels and send you the confirmation numbers as soon as we receive it from them. Kindly send us also your credit card details (cardholder's name, credit card number, expiration date). The hotel reservation is confirmed after a guarantee of one night stay with the guest’s credit card.

 

Note: Room rates above are NOT inclusive of breakfast. Please contact us for special arrangements. Email paulamanlangit@exedraevents.com or call (632) 892 1650.

 

b. How much do I have to pay for the accommodation?
Please see #15a

 

c. Is my hotel reservation confirmed?

The hotel reservation is confirmed after a guarantee of one night stay with the guest’s credit card.

 

d. Is it ok if we are 3 in a room?

Generally, this can be arranged but to be sure please let us know in advance. There will be a nominal charge for the third person. Most hotels can provide an extra bed for the 3rd guest for small additional charge.

For Grand Hilton Seoul, the charge for an extra bed is KRW 48,400

 

e. Can you give me rates of the alternative hotels?

 

f. How do I get from the airport to the Conference hotel?

There are 3 recommended ways to get to the Grand Hilton Seoul: Via (a) Airport limousine bus, (b) Airport taxi, or (c) car rental from the hotel

By Airport limousine bus:

To reach the hotel by bus from Incheon International Airport, take the No. 6005 (Seoul City Hall route) Airport limousine bus which leaves from bus stop 5B or 12A. The journey takes approximately 45 minutes.

 

From the Grand Hilton Seoul drop-off point, there will be a courtesy van stationed at the stop which will take you on the Grand Hilton Seoul Hotel.

 

Typical minimum charge for bus service: KRW 9,000.00

Interval of trips: 20-30 minutes

First bus:       from airport: 0545 hrs

to airport:      0500 hrs (approx.)

Last bus:      from airport: 2250 hrs

to airport:      2040 hrs (approx.)

 

Airport limousine bus stop point map

(Passenger terminal, first floor, Incheon International Airport)

By taxi:

Standard taxis depart from platform 6C and travel time to the hotel is approximately 45 minutes. Please note that there is an additional 20% late night premium between the hours of Midnight and 4AM. Receipt issue and translation are included in the basic service.

 

A Prestige Taxi service also operates from the airport which includes a car phone service and no late night premium. The service departs from depart platform 8C and the journey time is approximately 45 minutes.

 

Typical minimum charge for standard taxi: KRW 60,000.00 

Typical minimum charge for prestige taxi: KRW 80,000.00 

 

Taxi stop point map

(Passenger terminal, first floor, Incheon International Airport)

By car rental:

If you request the rental car service, driver will pick you up at the Incheon airport. The car rental service costs KRW 115.000 for 3 people including the luggage.

 

Grand Hilton Seoul hotel rental car service is needed to book in advance. Just let us know in advance and we will forward your request to the hotel. Just send an email to paulamanlangit@exedravents.com.

 

Typical minimum charge for car rental: KRW 115,000.00

 

g. How much is the taxi, limo, bus, etc. rate?

Please see #15f

 

h. How much is the cost of airline ticket?

The cost of a round trip ticket varies according to time of year, class of travel and airline. We suggest you look at Korean Air and your national airline as a start. Then you may want to check out some budget airlines like Cebu Pacific Airlines. As a general rule, the earlier you book your flight the better the rate you might get.

 

Finally please don't forget your travel agent. Some travel agents can give you a very good package deal that includes airline and hotel.

 

Please note that the airfare is not included in the registration fee

 

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16. CONFERENCE BAG AND NAME TAG – HOW DO I GET THEM?

If you are staying at the conference hotel and or at the satellite hotels, we will give this to you upon check in.

 

If you live or work within Seoul and there are three or more from your office who registered, we will send the delegate bags to your office.

 

If you are not staying at the host hotel or at the satellite hotel, you may pick up your Delegate bag and ID at the HMA Secretariat (room number to be finalized) at the conference hotel starting 9:00 AM on Monday, August 16. Please try and avoid the rush by getting your bag and name tag before the start of day of the conference on Thursday, August 19.

 

The conference bag generally contains

  • Sponsors' materials;
  • Conference handbook;
  • Feedback form;
  • HMA notepad; and
  • One ID Badge containing;
    • a Handy Reference (short version of the conference handbook);
    • a Grand Draw Bingo card; and
    • a conference pen.

 

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17. MEAL PREFERENCE

Please refer to #14c (General Preference)

  

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18. MOM - WHAT IS IT?

The Meeting of Minds (MOM) complements and enriches the pre-planned programs of HMA through the fuller participation of the attendees. Invariably in a conference of this size, there are delegates who wish to present a topic of their own interest to a small group of other delegates who may have the same interest. Meeting-of-Minds allows speakers, delegates, sponsors and exhibitors to create their own session. Others who wish to listen in or add to the topic can sign up to attend. Arrangements are then made for those with like interests to meet and interact in small groups.

  

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19. PARTNERS AND SPONSORS

Our event partners and sponsors are as follows:

 

Strategic Corporate Partner

Joint Commission International

 

Presented in cooperation with

Korean Hospital Association

Asian Hospital Federation

 

Organized By

Exedra Events

 

With the support and participation of

Johns Hopkins Medicine International

International Hospital Federation

 

Official Industry Partners

Microsoft

Allied World Assurance Company

Austco Marketing & Service (Asia) Ltd.

CMPMedica Asia

 

Conference Partners

Astron Healthcare

Australian Healthcare and Hospitals Association

First Care Medicare

The Ho Chi Minh City Medical Association

and The Medical Practitioner Society of Ho Chi Minh City

Hoan My Medical Corporation

Hong Kong Hospital Authority

Indian Healthcare Federation

Indian Healthcare Quality Forum

Indonesian Hospital Association (PERSI)

National Association of Health Industry China

Private Hospitals Association of the Philippines

 

Media and Publication Partner

ACN Newswire

BusinessWorld

Korea Economic Daily

Medical Products Asia

Medical Progress

Medical Tribune

MIMS

Tap Chi Thoi Su Y Hoc

The Employer

The Trainer

Vietnam Business Forum

 

PR Partners

Chayun Public Relations (Official PR Partner)

Creative Crest

Integrated Public Relations

Masso PR

PR Society of Indonesia

 

 

  

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20. PROGRAM
Please refer to #4e (Conference Agenda and Program of Activities)

  

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21. REGISTRATION

 

a. How much is the conference fee?

Registration Rates for the HMA Conference on August 19 & 20, 2010:

 

All rates in US Dollars

Number of Delegates per organization

Rates for Overseas Delegates 

Rates for Local Delegates

Early Bird

Regular

Late

Early Bird

Regular

Late

One delegate

585

690

780

375

445

500

2-3 delegates

505

595

670

325

380

430

4 or more delegates

465

550

615

300

350

400

 

Note:

  • All rates are in US Dollars.
  • Overseas rate applies to those residing outside Korea
  • Local rates are only for those who are residing in Korea.
  • To qualify for an Early Bird registration rate, your registration form and payment must be received on or before Friday, June 18, 2010 (on or before Sunday, July 18, 2010 for local delegates). Otherwise the regular rate will be charged.
  • To qualify for Regular registration rate, your registration form and payment must be received on or before Wednesday, August 11, 2010. Otherwise the late registration rate will be charged.
  • Group is defined as 2-3 or 4 or more delegates from the same organization. Only one billing address per group.

Please click here to register online.

b. What does the conference fee cover?

Delegate registration fee covers attendance to all sessions, lunch and snacks during the two-day event on August 19 & 20, cocktails on the first night (Thursday, August 19, 2010) and dinner on the second night (Friday, August 20, 2010).

 

Other costs such as hotel accommodation, airfare, and meals outside from those included in the Conference fees, are not included (except as may be otherwise announced if offered), and to be incurred separately by the delegate.

 

c. Is there any discount for group registration?

Yes, discounts are given for group registrations.

 

d. How much do I have to pay if I don’t attend all the sessions?

The conference registration fee is a fixed fee whether you attend one session or all sessions.

 

You are welcome to bring a colleague or business associate to attend any of the Special Interest or Plenary Sessions. There is a nominal fee of US $105 PER SESSION per person which will also include the snack that follows, or is before the session. A special visitor’s pass good for only that one session will be issued.

 

e. Are there any other fees that I have to pay?

For local delegates, all you need to do is to prepare for the registration fee unless you are a local from out of town. Then you need to pay for your hotel expenses. Overseas delegates need to apply for the registration fees as well as their travel, hotel accommodations and other incidentals.

 

The Conference registration fees are to be settled by the delegate with the HMA Secretariat before the event. Other costs will be settled by the delegates with the hotel, airline, restaurant and transport service directly.

 

f. How do I pay the delegate fees?

The HMA registration fees may be paid via bank transfer, check/bank draft, or credit card (MasterCard, Visa or American Express).

 

For Overseas Delegates and Local Delegates, please make all payments in US Dollars.

 

·         Bank Transfer

Account Name: Asian Congress for Hospital Management
Account Number:
8-260-00233-4
Swift Code: RCBCPHMM
Rizal Commercial Banking Corporation (RCBC) – San Lorenzo Village Branch
1018 L & R Bldg., A. Arnaiz Ave., San Lorenzo Village,
Makati City, 1223 Metro Manila,
Philippines

Please fax bank transfer slip to: (632) 819 3752

 

·         Check or Bank Draft

Please make check payment / bank draft payable to “Asian Congress for Hospital Management” and
send it via courier to:

HMA Secretariat
10 Garcia Villa Street, San Lorenzo Village,
Makati City 1223,
Metro Manila, Philippines

  

·         Credit Card

*For security purposes, kindly fax us your Credit Card details at (632) 819 3752 with the following information:

Card Type: [ ] MasterCard [ ] Visa [ ] American Express

Cardholder's Name:

Card Number:

(Kindly include the last 3 digits on the reverse side of your Visa/MasterCard or the 4 digits on top of your Amex card. Please enclose in a parenthesis.)

Expiry Date:

Billing Address:

 

g. Can I pay the registration fee onsite?

We do not encourage onsite payment mainly because there is no guarantee of your seat. Most of our events are sold out before the event and there is usually no onsite registration.

 

In the event that there is no other way, please make prior arrangement with us. Payment onsite, IF a seat is available is by cash only.

 

h. Is the registration for the Conference transferable?

Yes, registration is transferable but not refundable after the cut off date which is July 2, 2010.

 

i. Am I allowed to obtain a refund if I were to cancel my booking?

Registration is refundable only on or before July 2, 2010.

 

j. Do you provide complimentary (fellowship) registration?

We regret that we cannot provide sponsorship to any delegate, due to limited budget. You may want to get in touch with local pharmaceutical companies, medical companies, and the like, which may offer individual grants. We, however, provide a discount if your organization will be sending 2-3 or groups of 4 or more delegates.

 

k. Can you please extend the deadline for payment?

We do not generally extend any deadlines. This is to be fair to the large majority who worked to meet the deadline.

 

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22. SCHEDULE

Please refer to #4e (Conference Agenda and Program of Activities).

 

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23. SHOPPING & ENTERTAINMENT

How far is the nearest shopping and entertainment district?

The location of the HMA conference hotel usually makes it easy to fit quality leisure time into busy schedules.

 

Just nearby from HMA hotels are some popular tourist spots in Seoul - The Dongdaemun, Namdaemun market, Gyeongbokgung Palace, and N Seoul Tower. These places are easily accessible via subway from the HMA hotels. Enjoy the best bargains and the most exciting journey back in time within the Seoul city center.

  

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24. SPEAKERS

 

a. Who are the speakers?

We expect in total over 50 speakers. List of HMA Confirmed Speakers are below.
(Confirmed as of May 19, 2010.)             

    • Dr. Dilshaad Abas Ali, CEO, Hospital Pantai Putri (Malaysia)
    • Vishal Bali, CEO, Fortis Hospitals (India)
    • Dr. Robert “Bob” Beaudoin, Professor, University of Connecticut (USA)
    • Dr. Paul Chang, Managing Director - Asia Pacific, Joint Commission International (Singapore)
    • Susan Chmieleski, Senior Vice President, Healthcare Product and Risk Management, Allied World (USA)
    • Prof. Quek Swee Chye, Dy Chairman, Medical Board, National University Hospital (Singapore)
    • Dr. Rodolfo “Dups” de los Reyes, Managing Director, R.A. de los Reyes Management Consultancy (Philippines)
    • Prof. Rene Domingo, Professor, Asian Institute of Management (Philippines)
    • Kyoung Lan Bae Freiha, Senior Clinical Audit Specialist, King Fahad Medical City (Saudi Arabia)
    • Mr. Low Seng Kee, Assistant Manager, Admissions Office, Singapore General Hospital (Singapore)
    • Paula Kent, Patient Safety Coordinator, John Hopkins Medicine International (USA)
    • Peter Lee, Deputy Director, Clinical Quality Improvement, Healthcare Performance Group / Deputy Director, Organisation Excellence, People and Planning Group - Ministry of Health  (Singapore)
    • Dr. Tsz-leung Lee, Associate Consultant (Pediatrics), Queen Mary Hospital (Hong Kong)
    • Ms. Wah Chun Li, Ward Manager, Department of Surgery. Queen Mary Hospital (Hong Kong)
    • Heidi Mah, Quality Assurance, National University Hospital (Singapore)
    • Prof. Kwong Ming Fock, Clinical Professor / Senior Consultant, Changi Hospital (Singapore)
    • Prof. Norman Moore, Professor, University of Connecticut (USA)
    • Dr. Sandhya Mujumdar, Deputy Director – Medical Affairs Department, National University Hospital (Singapore)
    • Mark Parrish, Director, Healthcare Solutions Group, Asia and Middle East Microsoft
    • Ardy Roberto, CEO, Salt & Light Ventures (Philippines)
    • Ashok Shah, Senior General Manager, Healthtronics (Malaysia)
    • Dr. Mohammed Illias Sahadulla, Chairman & Managing Director, Kerala Institute of Medical Sciences (India)
    • Amitabh Saxena, CEO, Anexas Consultancy (Denmark)
    • Stephanie Teo, Deputy Director - Operations, Singapore General Hospital (Singapore)
    • Karen Timmons, President and CEO, Joint Commission International (USA)
    • Dr. James Wear, President, Scientific Enterprises Inc. (USA)
    • Emilio Williams, Managing Director, Johns Hopkins Medicine International (USA)
    • Nellie Yeo, Chief Quality Officer - National Healthcare Group and Consultant, Joint Commission International (Singapore)
    • Dr. Wai Key Yuen, Consultant, Clinical Services, Department of Surgery, Queen Mary Hospital (Hong Kong)

     

     

    b. Where do I get the speeches and presentations of the speakers?

    To be environmentally friendly, and frankly to avoid a logistical nightmare of producing materials for 30+ sessions, we do not give hard copies of the speakers' speeches and presentations before or during the event. But you may get these in two ways:

     

    ·         Online Session Audio and Video All breakouts and plenary sessions at HMA 2010 will be made available online. Speakers’ presentations will be available right after the event. Audio coverage of the Special Interest Sessions and video coverage the Plenary sessions will also be uploaded a week after the event. In addition to this, the full audio and video of the Asian Hospital Management Awards Ceremonies will also be made available.

    Links to the session audio and video will be sent to delegates one week after the event. Viewing the sessions will be a special privilege for HMA 2010 delegates.

    ·         Session Notes The speakers' speeches and presentations will be available for a limited time on the official event website of Hospital Management Asia (HMA) one to two weeks after the event. Links to the session notes will be sent to delegates one week after the event. You may download the presentations until September 4, 2010.

    c. How can I contact the speakers?

    Please let us know and we will be happy to do so. I am afraid we are not at liberty to give the contact details of our speakers. But we create many opportunities to meet them onsite.

     

    d. Can I have the opportunity to speak / present in this conference?

    To those who are interested to speak or recommending somebody to speak, please submit your bio or CV to Ms. Shane Dañas, the Program Coordinator for the conference, at shanedanas@exedraevents.com. She will present your bio/CV to the program committee for approval.

     

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    25. REFUNDS & SUBSTITUTES

     

    a. Am I allowed to obtain a refund if I were to cancel my booking?

    Refunds less US$ 50 will be granted ONLY if WRITTEN request is received by July 2, 2010. NO REFUNDS will be granted AFTER this date or for NO-SHOWS. If you are unable to attend, we recommend that you send a substitute.

     

    b. Is the registration for the Conference transferable?

    You can assign your seat to another person within your organization. But please do inform us beforehand so we can make the necessary adjustments. Please email paulamanlangit@exedraevents.com if you plan to transfer your registration. Please mention the name and contact details of the person replacing you.

     

    If in extreme cases, you are forced to cancel on the day of the event, we will still accept a replacement. Just have him/her approach the registration desk so we can make a new ID Badge for him/her.

     

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