| |
PROJECT |
HOSPITAL |
COUNTRY |
| |
|
|
|
| 1 Community Service |
| Winners |
Lending A Helping Hand
|
Makati Medical Center |
Philippines |
Finalists
|
Singapore General Hospital 's Colorectal Cancer Awareness Outreach Campaign hospital in South East Asia
|
Wockhardt Hospitals Ltd.
|
Singapore |
| |
Treatment Center For Victims Of Sexual Abuse And Assault
|
National Kidney and Transplant Institute |
Israel |
| |
|
|
|
| 2 Customer Service |
| Winner |
Reducing the rate of unplanned readmissions to the acute psychogeriatric ward |
Institute of Mental Health |
Singapore |
| Finalists |
Reduction in Children’s Emergency Admission Wait Time |
KK Women's & Children's Hospital |
Singapore |
| |
The Heart by Siriraj – A Radical Change in Public Hospital Service |
Siriraj Hospital |
Thailand |
| |
|
|
|
| 3 Human Resource Development |
| Joint Winners |
· Enhanced Lactation training with E-Learning in Asia |
KK Women's & Children's Hospital |
Singapore |
| |
· Routine to Research (R2R) Project: StrivingTowards Learning Organization Thailand |
Siriraj Hospital |
Thailand |
| Finalists |
Driving Clinical Practice Improvement and Innovation – Changi General Hospital (CGH)’s Clinical Practice Improvement Programme |
Changi General Hospital |
Singapore |
| |
Long distance continuous education and teleconsultation project by West China telemedicine center
|
West China Hospital, Sichuan University |
China |
| |
|
|
|
| 4 Internal Service |
| Winner |
Development and implementation of an Electronic Performance Appraisal (EPA) system
|
KK Women’s & Children’s Hospital |
Singapore |
| Finalists |
OneCard
|
Singapore General Hospital |
Singapore |
| |
To reduce time spent in doing the monthly Bed Management Unit roster
|
Singapore General Hospital
|
Singapore |
| |
Pull System to Top-Up Ward Supplies |
Tan Tock Seng Hospital |
Singapore |
| |
|
|
|
| 5 Marketing, Pr Or Promotions |
| Winner |
How Far Can We Stretch A Brand: A New Marketing Approach in Health Care |
Gleneagles Intan Medical Center |
Malaysia |
| Finalists |
Little Hearts Care
|
Wockhardt Hospitals, Ltd. |
India |
| |
We're Here- The International Children Hospital |
New Century International Children Hospital |
China |
| |
To Increase number and revenue from Indonesian customers |
Johor Specialist |
Malaysia |
| |
|
|
|
| 6 Patient Safety/Quality Medical Care |
| Winner |
Reducing the Incidence of Pressure Sores Through Implementation of Selective Corrective Measures |
Wockhardt Hospitals |
India |
| Finalists |
Developmental Disability Unit - Quality Improvement on Infection Control |
Caritas Medical Center |
Hongkong |
| |
Prevention of Catheter Related Blood Stream Infection: A Bangkok Hospital Experiences |
Bangkok Hospital Group Medical Center |
Thailand |
| |
|
|
|
| |
|
|
|
| 7 Technical Service Improvement |
| Winner |
Digital Ward - Innovating for the Hospital of the Future
|
Singapore General Hospital |
Singapore |
| Finalists |
Patient Acuity to Optimize Nursing Manpower
|
Patient Acuity to Optimize Nursing Manpower |
Singapore |
| |
E-Nursing Kardex
|
Samitivej Sukumvit Hospital |
Thailand |
| |
|
|
|
| 8 Lifetime Achievement Award |
| Winner |
Surapong Ambhanwong |
Phyathai Group of Hospitals |
Thailand |
| |
PROJECT |
HOSPITAL |
COUNTRY |
| |
|
|
|
| 1 Customer Service |
| Winners |
Rural Health Initiatives
|
Sir Ganga Ram Hospital |
India |
Finalists
|
Building a healthier community - Community feedback beyond direct health care services
|
Taipei Medical University , Wan Fang Hospital
|
Taiwan |
| |
Health For Life Programme (HFLP)
|
Alexandra Hospital |
Singapore |
| |
|
|
|
| 2 Customer Service |
| Winner |
Creating a Hassle-Free Hospital: A "wow experience" for patients |
Alexandra Hospital |
Singapore |
| Finalists |
Patient Flow Project |
Royal Prince Alfred Hospital |
Australia |
| |
SuperSight Surgery (SSS) (Unique and Holistic) |
Bangkok Pattaya Hospital |
Thailand |
| |
|
|
|
| 3 Human Resource Development |
| Winner |
Moderate Sedation e-Learning @ Tan Tock Seng Hospital |
Tan Tock Seng Hospital |
Singapore |
| Finalists |
Staff Effectiveness Training(SET) Programs: SETting the Standard in Healthcare Training |
St. Luke's Medical Center |
Philippines |
| |
Building Teamwork and Trust amongst Hospital Staff for Quality Improvement and Patient Safety Endeavours
|
KK Women's and Children's Hospital |
Singapore |
| |
|
|
|
| 4
Patient Safety/Quality Medical Care |
| Winner |
Clinical Practice Improvement Programme (CPIP) - a Journey of Excellence
|
Tan Tock Seng Hospital |
Singapore |
| Finalists |
Sustaining Continuous Medical Care - the Public-Private Interfacing of Health Informatics
|
PPI Central Working Group, Hospital Authority |
Hongkong |
| |
Medication Vest: Best for reducing distraction
|
Singapore General Hospital
|
Singapore |
| |
|
|
|
| 5 Internal Service |
| Winner |
E-Rostering System |
National University Hospital |
Singapore |
| Finalists |
Lean Management by Pharmacy Dept
|
National University Hospital |
Singapore |
| |
Service Innovation@Gleneagles |
Gleneagles Hospital |
Singapore |
| |
Our Employees Health & Wellness |
Alexandra Hospital |
Singapore |
| |
|
|
|
| 6 Marketing, Pr Or Promotions |
| Winner |
Wear it Pink Breast Cancer Education & Awareness Campaign 2005 |
Pantai Medical Centre |
Malaysia |
| Finalists |
Marketing and International Relations |
Alexandra Hospital |
Singapore |
| |
The creation of a unique Hospital Brand Identity in Vietnam |
L'Hopital Francais de Hanoi |
Vietnam |
| |
|
|
|
| 7 Technical Service Improvement |
| Winner |
BBC TeleStroke (bringing Stroke Treatment Expertise to Rural Areas
|
Bangkok Hospital |
Thailand |
| Finalists |
TTSH Online Patient Dashboard System With Radio-Frequency Identification (RFID) Technology
|
Tan Tock Seng Hospital |
Singapore |
| |
Reducing the risk of infusion pump failure-in-use
|
Bangkok Hospital |
Thailand |
| |
|
|
|
| 8 Lifetime Achievement Award |
| Winner |
Dr. Kwa Soon Bee |
|
Singapore |
| |
PROJECT |
HOSPITAL |
COUNTRY |
| |
|
|
|
| 1 Customer Service Program |
| Winners |
“Being Strapped”, does it deter early
ambulation
|
Singapore General Hospital |
Singapore |
Finalists
|
Process Improvement – Discharge Process
|
Wockhardt Hospitals Ltd.
|
India |
| |
Resuscitating the deceased Donor Program
|
National Kidney and Transplant Institute |
Philippines |
| |
|
|
|
| 2 Marketing, PR, Brand Management
Project |
| Winner |
Multilingual website |
Bangkok Pattaya Hospital |
Thailand |
| Finalists |
H Plus Membership Program |
L'Hopital Francais De Hanoi |
Vietnam |
| |
|
|
|
| 3 Internal Service Project |
| Winner |
Paperless Electronic Medical Report |
National Skin Centre |
Singapore |
| Finalists |
Knowledge Management Portal |
Sunway Medical Centre |
Malaysia |
| |
Project Angel – Better collaboration Nursing/Non-Nursing
|
Gleneagles Hospital |
Singapore |
| |
|
|
|
| 4 Human Resources Development
Project |
| Winner |
Research Surgeon Program, Spine Fellowship, MISS Course,
Asian Association for MISS, & International MLAS 2004
|
Wooridul Spine Hospital |
Korea |
| Finalists |
Advanced Practice Nurse
|
Institute of Mental Health |
Singapore |
| |
Job Opportunity For Street Children
|
L'Hopital Francais De Hanoi
|
Vietnam |
| |
|
|
|
| 5 Technical Service Improvement
Project |
| Winner |
Improving the efficiency of radiation oncology service
between two hospitals by exploiting a digital information technology
network under a Virtual Institute Model of service delivery |
National University Hospital |
Singapore |
| Finalists |
Improving Pharmacy Services through Information Technology
|
Hospital University Kebangsaan Malaysia |
Malaysia |
| |
To reduce length of stay
of elective patients |
National Heart Centre |
Singapore |
| |
|
|
|
| 6 Patient Safety/Quality Medical
Care Project |
| Winner |
Advanced Incident Reporting System |
Hospital Authority HK |
China |
| Finalists |
Project Angel: For better focus on Quality Medical
Care & Clinical Safety |
Gleneagles Hospital |
Singapore |
| |
Implementing patient safety
through nursing quality assurance program |
Aga Khan University Hospital |
Pakistan |
| |
|
|
|
| 7 Community Service Project |
| Winner |
Because There’s No Place Like Home – Fundraising
Plan with a Difference
|
Changi General Hospital |
Singapore |
| Finalists |
Healing Garden
|
Alexandra Hospital |
Singapore |
| |
Give a Gift of Smile
|
Pantai Hospitals |
Malaysia |
| |
Diabetic Retinopathy Project
|
Sankara Nethralaya |
India |
| |
Corporate Citizen |
Hospital Pantai Putri,
Ipoh |
Malaysia |
| |
|
|
|
| 8 Lifetime Achievement Award |
| Winner |
Tan Sri Dato’ Seri Dr. Hj. Abdul Majid Ismail |
|
Malaysia |
| |
PROJECT |
HOSPITAL |
COUNTRY |
| |
|
|
|
| 1 Customer Service Program |
| Winners |
Greet Smile & Thank (GST@Gleneagles), An Integrated
Service Philosophy Programme to Inspire Customers
|
Gleneagles Hospital Singapore |
Singapore |
Finalists
|
Providing dignity in weighing obese and elderly patients
|
Concord Repatriation
General Hospital
|
Australia |
| |
Tender Love & Care
|
Bangkok Pattaya Hospital |
Thailand |
| |
|
|
|
| 2 Marketing, PR, Brand Management
Project |
| Winner |
Bed Push 2004 |
BNH Hospital |
Thailand |
| Finalists |
Quality Assured Emergency Medical Services |
Apollo Hospitals Enterprise Ltd. |
India |
| |
Take! The
First position of Brand Power in Daejeon |
Eulji University
Hospital |
Korea |
| |
|
|
|
| 3 IT or E-Commerce Project, Product
or Service |
| Winner |
Interactive Patient Guide
|
Changi General Hospital |
Singapore |
| Finalists |
Improving Medical Imaging Report Turn Around Times
using Voice Recognition Software
|
Royal Prince Alfred Hospital |
Australia |
| |
Bedside
Terminal with Barcode Technology
|
Jen-Ai Hospital:
Tali |
Taiwan |
| |
|
|
|
| 4 Quality Management Program |
| Winner |
Impact of
Preventive Strategies on Ventilator Associated Pneumonia (VAP) Rate
in MSICU in National University Hospital (NUH) |
National
University Hospital |
Singapore |
| Finalists |
Sentinel
Events Program |
Asian Hospital
and Medical Center |
Philippines |
| |
Taking the
first step towards cultural change in promoting patient and staff
safety through process optimization using an online reporting system
|
Singapore
General Hospital |
Singapore |
| |
The improvement of hand
washing methods has decreased prevalence of Methicillin Resistant
Staphylococcus Aureus (MRSA) in a hospital |
Bangkok General Hospital |
Thailand |
| |
|
|
|
| 5 Human Resources Development
Project |
| Winner |
Knowledge Management System of the Dep't. of Surgery
of OMMC
|
Ospital ng Maynila Medical Center |
Philippines |
| Finalists |
Transforming Nursing Education in the 21st century:
Blazing the trail with the Neuroscience E-learning experience
|
Singapore General Hospital |
Singapore |
| |
Preparing staff for Joint Commission International
(JCI)
|
Johns Hopkins - NUH International Medical Center
|
Singapore |
| |
|
|
|
| 6 Technical Service Improvement
Project |
| Winner |
To improve CT scan waiting time |
National University Hospital |
Singapore |
| |
Error Free Calibration - Medical Technology Instrument
Calibration Center
|
Bangkok Pattaya Hospital |
Thailand |
| Finalists |
Easy 'to, Sure Ako (I'm sure this is easy)
|
Makati Medical Center |
Philippines |
| |
|
|
|
| 7 Patient Safety and Risk Management
Project |
| Winner |
Integrated Labour Ward Risk Management Program |
KK Women's & Children's Hospital |
Singapore |
| Finalists |
Hold it. Analysis in process |
Makati Medical Center |
Philippines |
| |
|
|
|
| 8 Governance or Social Responsibility
Project |
| Winner |
Volunteer Service Program
|
Hospital Seremban |
Malaysia |
| Finalists |
Save a Child's Heart!
|
Apollo Group of Hospitals |
India |
| |
Green Productivity Demonstration Programmed
|
Changi General Hospital |
Singapore |
| |
From a Model
Diabetes Center to a Philanthropic Organization
|
Theptarin
General Hospital |
Thailand |
| |
|
|
|
| 9 Lifetime Achievement Award |
| Winner |
Dr. Salai Sukapunphotaram |
Krungdhon Hospital |
Thailand |
| |
PROJECT |
HOSPITAL |
COUNTRY |
| |
|
|
|
| 1 Customer Service Program |
| Winners |
Room Service Fast Discharge
Patient Support Services
|
Makati Medical Center
Singapore General Hospital |
Philippines
Singapore |
Runners Up
|
Easy Queue SMS
|
Singapore General Hospital
|
Singapore |
| |
Newborn Baby Screening
|
Bethel Baptist Hospital |
Philippines |
| |
|
|
|
| 2 Marketing, PR, Brand Management
Project |
| Winner |
Corporate Communications in Healthcare Branding Strategy |
St. Luke's Medical Center |
Philippines |
| Runners Up |
Health Awareness Programme |
Ampang Puteri Specialist Hospital |
Malaysia |
| |
Accident Insurance Coverage to Blood Donors |
Meenakshi Mission Hospital & Research Center |
India |
| |
|
|
|
| 3 IT or E-Commerce Project, Product
or Service |
| Winner |
Clinician-centered, Patient-based Electronic Medical
Record
|
National University Hospital |
Singapore |
| Runners Up |
Ambulance Help Line System
|
Meenakshi Mission Hospital & Research Centre |
India |
| |
eDiet Order your meals the e-way
|
Changi General Hospital |
Singapore |
| |
|
|
|
| 4 Quality Medical Care Program |
| Winner |
Reducing Delays in Emergency Surgeries |
Singapore General Hospital |
Singapore |
| Runners Up |
Centralized Handling of Cytotoxic Agents for Chemotherapy
|
St. Luke's Medical Center |
Philippines |
| |
Pharmacy-Coordinated System of Medication Review
|
St. Luke's Medical Center |
Philippines |
| |
|
|
|
| 5 Human Resources Development
Project |
| Winner |
Developing Staff through a Flexible Performance Standard
|
Singapore General Hospital |
Singapore |
| Runners Up |
Total Quality Work Life: Improving Employee Productivity
|
St. Luke's Medical Center |
Philippines |
| |
Establishing Professional Hospital President System
|
China Phoenix Group
|
China |
| |
|
|
|
| 6 Technical Service Improvement
Project |
| Winner |
Continuous Quality Improvement Program
|
Makati Medical Center |
Philippines |
| Runners Up |
Are You Sure? Project
|
Makati Medical Center |
Philippines |
| |
|
|
|
| 7 Internal Service |
| Winner |
Going Beyond Service Project |
Gleneagles Hospital |
Singapore |
| Runners Up |
Welfare Fund and Cooperative |
Bethel Baptist Hospital |
Philippines |
| |
Yan ang Gusto Namin (This is what you want) Program |
Makati Medical Center |
Philippines |
| |
|
|
|
| 8 Community Service Project or
Program |
| Winner |
Social Service Program: World Class Service to the
Underprivileged
|
St. Luke's Medical Center |
Philippines |
| Runners Up |
Dengue Research Program
|
St. Luke's Medical Center |
Philippines |
| |
Practice of Participating in Stimulating Non-Governmental
Oriented Reform
|
China Phoenix Group |
China |
| |
Formulation of Red Ribbon Club to Curtail HIV/AIDS
Pandemic
|
Meenakshi Mission Hospital & Research Centre |
India |
| |
|
|
|
| 9 Lifetime Achievement Award |
| Winner |
Dr. Raul G. Fores |
Makati Medical Center |
Philippines |
| |
PROJECT |
HOSPITAL |
COUNTRY |
| |
|
|
|
| 1 Customer Service Program |
| Winner |
In-Patient Service Program |
Makati Medical Center |
Philippines |
| Finalists |
International Patient Center |
Bumrungrad Hospital |
Thailand |
| |
Ambulatory Procedures Unit Model |
US Naval Hospital |
Japan |
| |
|
|
|
| 2 Marketing, PR, Brand Management
Project |
| Winner |
International Marketing |
Bangkok Hospital |
Thailand |
| Finalists |
Corporate Membership programs |
Beijing United Family Hospital |
China |
| |
Publications of Chained Hospital Management model |
Phoenix Hospital Group |
China |
| |
|
|
|
| 3 IT or E-Commerce Project, Product
or Service |
| Winner |
Hospital 2000 |
Bumrungrad Hospital |
Thailand |
| Finalist |
Cyber Hospital |
Canossa Hospital |
Hong Kong |
| |
|
|
|
| 4 Quality Management Program |
| Winners |
The Integration of Quality Improvement by using the
Standard Requirements of Hospital Accreditation |
Bangkok Hospital |
Thailand |
| |
JCIA Accreditation |
Bumrungrad Hospital |
Thailand |
| Finalist |
Quality Management Program |
Makati Medical Center |
Philippines |
| |
|
|
|
| 5 Human Resources Development
Project |
| Winner |
An Integrated Career, Competency Development and Training
Deployment Approach |
Singapore General Hospital |
Singapore |
| Finalists |
Language Training Program |
Ampang Puteri Specialist Hospital |
Malaysia |
| |
Human Resource Management |
Sir Ganga Ram Hospital |
India |
| |
|
|
|
| 6 Technical Service Improvement
Project |
| Winners |
Single sample for serum work areas in clinical chemistries,
special chemistries and immunology |
National Heart Institute |
Malaysia |
| |
The Six Sigma Strategy to Quality & Increased
Productivity at the Dept of Diagnostic Radiology |
Singapore General Hospital |
Singapore |
| Finalists |
Add mission of Speed and Accuracy to Admission |
Canossa Hospital |
Hong Kong |
| |
"Going On, Still Running" |
Makati Medical Center |
Philippines |
| |
|
|
|
| 7 Infection Control Program |
| Winner |
Hospital Infection Control Program |
Sir Ganga Ram Hospital |
India |
| Finalist |
Antibiotic Restriction and Its Impact on Extended
Spectrum B-Lactamase Production |
Makati Medical Center |
Philippines |
| |
|
|
|
| 8 Internal Service Project |
| Winner |
Healthy Hospital and Safe Community -- Sustainable
Development in Healthcare |
Princess Margaret Hospital |
Hong Kong |
| Finalists |
"Knock! Knock! Room Service" |
Makati Medical Center |
Philippines |
| |
Using the Balanced Scorecard as a tool for deployment
of strategy |
Singapore General Hospital |
Singapore |
| |
|
|
|
| 9 Community Service Project or
Program |
| Winner |
Community Service Program |
Sir Ganga Ram Hospital |
India |
| Finalists |
Defeat Depression Project |
Castle Peak Hospital |
Hong Kong |
| |
Makati Health Program |
Makati Medical Center |
Philippines |
| |
|
|
|
| 10 Special Award |
| Winner |
ISO 9001: 2000 Quality Management System in Blood
Transfusion Service |
Hong Kong Red Cross Blood Transfusion Service |
Hong Kong |
