1. Accompanying Person(s)
	a. Can I bring my spouse/child with me to the Conference?
		We have a special rate for accompanying persons, which is US $250 per accompanying person. This covers two lunches as well as the Grand Welcome Reception and Gala Dinner but does not cover access to the conference sessions. You may also choose to bring an accompanying person to one or a few social functions only. In which case, you only need to pay for the additional meal. Rates are available on request. We do not have any prearranged special programs or tours for accompanying persons. However we would be most happy to make arrangements for you.
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	b. How much do I have to pay for accompanying person(s)? (See 1a)
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2. Agenda
	Please refer to #4d (Conference Agenda and Program of Activities)
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3. CEO Forum
	The CEO Forum focuses on a critical management issue facing CEOs. Only very senior management members of hospitals may attend. The Forum offers CEOs an opportunity to interact, share with each other and learn from Gurus specially invited for the purpose. Last year, over 50 CEOs attended the HMA 2006 Forum on " “Hospital Branding - Medical Tourism, Specialized Clinics or General Hospital : Do YOU have a “brand” that your patients recognize? Should you?”
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4. Conference Agenda and Program of Activities
	a. What are the features of the Conference?
		HMA features a wide array of events, from learning to net work ing to simply leisure and fun activities. In two-packed days you will: Choose from 32 Special Interest Sessions and six Special Plenary Briefings Learn new skills in the management of different hospital departments and units Meet, interact and net work with fellow hospital managers from other countries Join facilitated sessions called "Meeting of Minds" Enjoy a cultural show at the Welcome reception Participate in the gala ceremonies of the Asian Hospital Management Awards Visit the Hospital Trends Expo of collaborative win-win partnership and projects Other elements of the event are as follows: Power Dinner for HMA Gurus (Presenters) Six pre conference seminars Internet café Message Center Massage and Spa Photo Gallery Grand Draw
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	b. What is MOM?
		(Please refer to #17)
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	c. What is CEO Forum?
		(Please refer to #3)
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	d. What is the agenda / Schedule of activities?
		Please see table below for the two days' schedule. The main conference starts on Thursday, August 30 and ends with a gala dinner and ceremonies of the Asian Hospital Management Awards on Friday, August 31. The optional pre-conference day is Wednesday, August 29. The schedule is as below. August 30, Thursday 9:00 - 10:30 Plenary I & II 10:30 - 11:00 Coffee / Net work ing Break 11:00 - 12:30 Special Interest Sessions A 12:30 - 14:00 Coffee / Net work ing Break 14:00 - 15:30 Special Interest Sessions B 15:30 - 16:00 Coffee / Net work ing Break 16:00 - 17:30 Special Interest Sessions C 18:00 - 20:30 Reception and Fellowship Night     August 31, Friday 9:00 - 10:30 Plenary III, IV 10:30 - 11:00 Coffee / Net work ing Break 11:00 - 12:30 Special Interest Sessions D 12:30 - 14:00 Coffee / Net work ing Break 14:00 - 15:30 MOM and CEO Forum 15:30 - 16:00 Coffee / Net work ing Break 16:00 - 17:30 Plenary V, VI 20:00 - 22:00 Gala dinner and the AHMA
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	e. When do I need to be in Pattaya?
		All participants are encouraged to arrive in Pattaya by Wednesday, August 29 as the Main Conference starts at 9:00 AM on Thursday, August 30. For those attending a preconference seminar, are encouraged to attend a day earlier on Tuesday, August 28 to be able to attend the preconference seminar of your choice on   You may want to arrive a day early to attend one of the optional pre-conference seminars for a nominal fee or simply enjoy the city.
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	f. Can I get a copy of the event topics/program?
		The tracks and topics are:
			I. Hospital Administration
			Topics as they relate to general hospital management functions
			Goal setting and performance metrics in hospitals: The Why, When, What and How of deciding what indicators you need, setting standards and collecting, and analyzing data for maximum performance. The Role of Doctors in Hospitals: a. Motivating doctors: To help increase hospital revenues, reduce costs  or to be otherwise cooperative. b. Doctor Credentialing: Is it necessary, what are the best practices, why, and how to do it, or not. The future of health care and health care professionals … a crystal ball that we all need to look into. Building Organizational Excellence - One Service Experience at a time
			II. Operations Efficiency
			Topics that have to do with improving productivity and efficiency in any hospital department. How to Make Your Hospital Hassle Free: better, faster, cheaper, safer. Dream or reality? The ten most recurring service defects in hospitals and what you can do about them. The new paradigms about bedside care: Improving safety, reliability, response, and patient centered systems. Outpatient Clinic Waiting Times: What are the latest ideas to control appointment and queues?
			III. Managing Patient Safety
			Topics that help hospital managers improve safety for their patients through prevention of adverse events, including medical, paramedical and non medical functions. To err is inhuman: Fool proofing potential errors, establishing control and assuring sustainability. Improving patient safety by improving communication skills of hospital staff with patient (and family) and building trust and confidence. The role of Risk Management in Patient safety is more important than you think: How to organize and implement a program for optimum results. Sentinel Events: What every hospital department can do to organize study and prevent them.
			IV. Quality Management and Customer Service
			Topics specifically related to “Quality” Management and improving customer service Seven useful ideas in improving patient flow: If it is good for the patient is it always good for the hospital? 10 powerful ideas for improving patient service. Managing continuous quality improvement by using scientific evidence and research methodology. The Performance dashboard: What indicators are measured, why, and how they are presented and used.
			V. Technological Developments / E Commerce
			Topics that show hospital managers how technology can be harnessed to improve revenues and reduce costs … and what the tech future has in store. How to improve patient safety and comfort, efficiency of service and reliability of results by using equipment properly. Integrating technology, medicine and management into fast, reliable and cost efficient service to patients. How new technologies are changing how hospitals work. Understanding the state of the art uses of IMT (Information and Medical Technology) in today's hospital departments. What every hospital manager needs to know about ever-present information technology: How it enables us to promise patient safety, to improve quality of medical care, and realize medical error prevention.
			VI. Essential Skills for Hospital Managers
			Topics that improve the individual abilities of hospital managers, no matter what their background We sell and persuade more than we think: Skills every professional in the hospital needs to influence patients, families, peers and seniors. By Popular Demand! We negotiate more than we think: Develop negotiating skills that every manager needs. Leadership and the Human side of Enterprise : 1. By Popular Demand! 10 tried and proven steps to improving your leadership skills. 2. (The human side of Enterprise : What every hospital manager needs to know about group culture, motivating for performance, developing peer relationships and managing conflict.) The Science of Coaching with EQ.
			VII. Marketing, Sales and PR for Hospitals
			Topics related to sales and marketing of hospital services from product or service development to pricing and promotions. PR and advertising is covered. How to apply consumer marketing tools to improve your department's revenues. How to use a patient focused approach to pricing hospital services – not the traditional cost plus. Value Creation in Hospitals as a new competitive advantage. Why and how every employee is the "Brand Ambassador" of the hospital.
			VIII. Finance and business for the uninitiated
			Topics related to understanding hospital and departmental finances and how anyone can understand basic business practices. By popular demand: The REAL secrets on how to cut costs without sacrificing service through health promotion, prevention, waste elimination and process review. Understanding your hospital department's financial results – for non-financial managers. Back to Basics: How to price your units service to maximize revenues. Nine business skills that Hospital managers need.
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	g. Who are the speakers?
		(Please refer to #25)
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5. Country information
	a. What is the climate in Pattaya?
		Pattaya's climate is tropical and warm all year round. From March to June it can be very hot, from July to September the temperature ranges from 32 to 38 degrees and it's cool from November to February.
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	b. Do I need to apply for a VISA to enter the Thailand ?
		Generally, a foreign citizen who wishes to enter the Kingdom of Thailand is required to obtain a visa from a Royal Thai Embassy or a Royal Thai Consulate-General.  However, nationals of certain countries do not require a visa if they meet visa exemption requirements as follows: (1) they are nationals of countries which are exempted from visa requirements when entering Thailand for tourism purposes.  Such nationals will be permitted to stay in the Kingdom for a period of not exceeding 30 days.  (2) they are nationals of countries which hold bilateral agreements with Thailand on the exemption of visa requirements.
		Passport holders who can enter Thailand without visa 15 = Can enter 15 days as tourists (Visa on arrival) 30 = Can enter 30 days as tourists 0  = Must apply for visa before travelling to Thailand. Country Days Albania : People's Republic of Albania 0 Andorra : Principality of Andorra 0 Antigua and Barbuda 0 Argentina : Argentina Republic 0 Armenia : Republic of Armenia 0 Australia : Commonwealth of Australia 30 Austria : Republic of Austria 30 Azerbaijan : Republic of Azerbaijan 0 Bahamas : Commonwealth of the Bahamas   0 Bahrain : State of Bahrain 30 Barbados 0 Belarus : Republic of Belarus 0 Belgium : Kingdom of Belgium 30 Belize 0 Bhutan : Kingdom of Bhutan 15 Bolivia : Republic of Bolivia 0 Botswana : Republic of Botswana 0 Brazil : Federative Republic of Brazil 30 Brunei : Brunei Darussalam 30 Bulgaria : Republic of Bulgaria 0 Burkina Faso : Republic of Burkina Faso 0 Burundi : Republic of Burundi 0 Cameroon : Federal Republic of Cameroon 0 Canada 30 Cape Verde : Republic of Cape Verde 0 Central African Republic 0 Chad : Republic of Chad 0 Chile : Republic of Chile 30 China : People?s Republic of China 15 Colombia : Republic of Colombia 0 Congo : Democratic Republic of the Congo 0 Costa Rica : Republic of Costa Rica 0 Cote d'Ivoire : Republic of Cote d'Ivorie 0 Croatia : Republic of Croatia 0 Cyprus : Republic of Cyprus 15 Czech : Czech Republic 15 Denmark : Kingdom of Denmark 30 Djibouti : Republic of Djibouti 0 Dominica : Commonwealth of Dominica 0 Dominican Republic 0 Ecuador : Republic of Ecuador 0 Egypt : Arab Republic of Egypt 0 Equatorial Guinea : Rep. of Equatorial Guinea 0 Estonia : Republic of Estonia 0 Ethiopia : The Federal Dem. Rep. of Ethiopia 0 Fiji : Republic of Fiji 0 Finland : Republic of Finland 30 France : French Republic 30 Gabon : Gabonese Republic 0 Gambia : Republic of Gambia 0 Georgia 0 Germany : Federal Republic of Germany 30 Greece : Hellenic Republic 30 Grenada : State of Grenada 0 Guatemala : Republic of Guatemala 0 Guinea : Republic of Guinea 0 Guinea-Bissau : Republic of Guinea Bissau 0 Haiti : Republic of Haiti 0 Honduras : Republic of Honduras 0 Hong Kong SAR 30 Hungary : Republic of Hungary 0 Iceland : Republic of Iceland 0 India : Republic of India 15 Indonesia : Republic of Indonesia 30 Ireland : Republic of Ireland 30 Israel : State of Israel 30 Italy : Republic of Italy 30 Jamaica 0 Japan 30 Kazakhstan : Republic of Kazakhstan 15 Kenya : Republic of Kenya 0 Kiribati : Republic of Kiribati 0 Korea (South) : Republic of Korea 30 Kuwait : State of Kuwait 30 Kyrgyz : Kyrgyz Republic 0 Latvia : Republic of Latvia 0 Lesotho : Kingdom of Lesotho 0 Liberia : Republic of Liberia 0 Liechtenstein : Principality of Liechtenstein 0 Lithuania : Republic of Lithuania 0 Luxembourg : Grand Duchy of Luxembourg 30 Macau SAR 30 Malawi : Republic of Malawi 0 Malaysia 30 Maldives : Republic of Maldives 15 Mali : Republic of Mali 0 Malta : Republic of Malta 0 Mauritania : Islamic Republic of Mauritania 0 Mauritius 0 Mexico : United Mexican States 0 Moldova : Republic of Moldova 0 Monaco : Principality of Monaco 0 Morocco : Kingdom of Morocco 0 Myanmar : The Union of Myanmar 0 Nauru : Republic of Nauru 0 Netherlands : Kingdom of the Netherlands 30 New Zealand 30 Niger 0 Norway : Kingdom of Norway 30 Oman : Sultanate of Oman 15 Panama : Republic of Panama 0 Papua New Guinea : Indep. State of 0 Paraguay : Republic of Paraguay 0 Peru : Republic of Peru 30 Philippines : Republic of the Philippines 30 Poland 15 Portugal : Republic of Portugal 30 Qatar : State of Qatar 30 Romania 0 Russian Federation 15 Rwanda : Republic of Rwanda 0 S.Christopher and Nevis 0 Saint Lucia 0 Saint Vincent and the Grenadines 0 San Marino : Republic of San Marino 0 Saudi Arabia : Kingdom of Saudi Arabia 15 Senegal : Republic of Senegal 0 Seychelles : Republic of Seychelles 0 Sao Tome and Principe : Dem. Rep. of 0 Sierra Leone : Republic of Sierra Leone 0 Singapore : Republic of Singapore 30 Slovak Republic 0 Slovenia : Republic of Slovenia 0 Solomon Islands 0 Somalia : Somali Democratic Republic 0 South Africa : Republic of South Africa 30 Spain : Kingdom of Spain 30 Suriname : Republic of Suriname 0 Swaziland : Kingdom of Swaziland 0 Sweden : Kingdom of Sweden 30 Switzerland : Swiss Confederation 30 Taiwan 15 Tajikistan : Republic of Tajikistan 0 Tanzania : United Republic of Tanzania 0 Togo : Republic of Togo 0 Tonga : Kingdom of Tonga 0 Republic of Trinidad and Tobago 0 Tunisia : Republic of Tunisia 0 Turkey : Republic of Turkey 30 Turkmenistan 0 Tuvalu 0 Uganda : Republic of Uganda 0 Ukraine 15 United Arab Emirates 30 United Kingdom of Great Britain and N. Ireland 30 United States of America 30 Uruguay : Oriental Republic of Uruguay 0 Uzbekistan : Republic of Uzbekistan 0 Vanuatu : Republic of Vanuatu 0 Vatican City State 0 Venezuela : Republic of Venezuela 0 Western Samoa : Independent State of 0 Vietnam 30 Yemen : Republic of Yemen 0 Zambia : Republic of Zambia 0 Zimbabwe 0 15 = Can enter 15 days as tourists (Visa on arrival) 30 = Can enter 30 days as tourists 0 = Must apply for visa before travelling to Thailand
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	c. Currency
		i. What is the unit of currency in Pattaya?
			The unit of currency in Pattaya is Thai Baht (THB). The Hotel or moneychangers will be able to give you the official guiding rates. The current exchange rate of one US Dollar is approximately THB 32.42 to US $1.
		ii. Where can I get my money changed?
			Moneychangers including local banks who provide this service are located at the airport and other authorized foreign exchange dealers in commercial establishments. Mondays to Fridays, with automated teller machines (ATM) operating 24 hours. International credit cards such as Visa, Diners Club, MasterCard, and American Express Card are accepted in most major establishments.
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6. Delegates Information
	a. How many participants are expected to attend the Conference?
		550 to 600 delegates are expected to attend HMA 2007. These are top and senior hospital managers, typically an administrator, department head, or a section chief.
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	b. Can I get a list of attendees of HMA 2007?
		A list of participants of Hospital Management Asia (HMA) 2007 will be made available during the Conference on the first day and is put on the plenary hall seats.
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7. Dress Code
	Please refer to #13d (General Information)
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8. Entertainment
	Please refer to #23a (Shopping & Entertainment)
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9. Exchange Rate
	Please refer to #5c (Country Information)
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10. EXPO
	a. Who can exhibit?
		Hardware and Software Platforms Web-Based Hospital Solutions Medical Equipment Profiles Hospital Accreditation Consultancy Services Pharmaceutical Breakthroughs Economic and Consumer Research Medical Devices Therapeutic Equipments Infection Control Programs Publication and Information Providers Security and Monitoring Systems Hospital Hall Equipment Hygiene and Sanitation Services
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	b. What are the rates?
		The exhibition participation cost is:
		Raw Space* Shell Scheme Package**  US$ 495 for 2x2 sq.m.  US$ 595 for 2x2 sq.m.
		Special Networking Pass - US$370.00 (All the the benefits of a registered delegate including conference bag, delegate meals and entry to all workshops). Lunches Only . Please provide me one lunch pass for each of the two days at U$25.00 per lunch, total US$50.00 *Raw Space means that the exhibit space does not include any construction, furniture and fittings. The exhibitor will be responsible for its own stand design, construction and furnishings. Electrical fittings are to be ordered from the official stand contractor.
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	c. What is the Expo Networking Pass?
		The Expo Networking Pass is a special rate extended to HMA exhibitors, and allows exhibitors who avail of it access to all the benefits of a registered delegate including congress bag, delegate meals, and entry to all sessions. Under a regular Exhibitor ID, exhibitors are only allowed access to the Expo area and to the Fellowship Night.
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11. Features of the conference
	Please refer to #4a (Conference Agenda and Program of Activities)
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12. Fees and Discounts
	Please refer to #21a (Registration)
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13. General Information
	a. When is the event to be held?
		HMA will be held on August 30 & 31, 2007 (Thursday and Friday)at the Dusit Resort in Pattaya , Thailand . For each of the two days, the program starts at 9:00 AM and ends at 5:30 PM, followed by cocktails on August 30 and a gala dinner on August 31. There is also an optional pre conference day on August 29 (Wednesday) with six pre conference seminars. Finally there are post conference hospital site visits.
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	b. Where is Pattaya in Thailand?
		Pattaya is a city in Thailand , located on the east coast of the Gulf of Thailand about 165 km southeast of Bangkok in the province of Chon Buri . It is one of the largest centers of tourism in Thailand , with some 5 million visitors arriving in 2004. Tourists visit Pattaya for many reasons including luxury hotels, beautiful beaches, friendly people, excellent shopping, reasonable prices and a wide variety of nearby tourist attractions. Travel from airport to Pattaya is approximately one hour and 45 minutes. There is no direct flight to Pattaya. Transfers by land (from airport to Pattaya) can be arranged. Please click 14f For the location of the airport/ Bangkok to Pattaya, kindly refer to the map below: (click the map to view large format)
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	c. Where is the event to be held?
		HMA 2007 is going to be held at Dusit Resort in Pattaya , Thailand on August 30 & 31. The address is 240/2 Pattaya Beach Road , Pattaya City , Cholburi 20150 , Thailand .
	d. What happens when I get to the Conference?
		When you arrive at the Conference, please go to the Registration and Information Desk at the Fourth Floor  to collect your delegate bag and badge, if you do not have it yet. If you already have your bag and badge, there is no need to go to the Registration desk and there are no registration procedures. Please proceed directly to the first plenary session. Please wear your conference badge at all times - it is your "pass" to the sessions and social halls.
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	e. What is the dress code?
		Although it is a resort city, "Business casual" is the standard attire for the event. This means that you do not need to wear a necktie, but may do so if you wish. The same applies to a jacket. For the ladies, our guidelines are the same, "business casual". Please be comfortable. Do remember that in spite of the warm temperatures outside, the hotel air-conditioning can lower the temperature considerably so you might want to be prepared by bringing a light jacket or shawl.
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	f. Meal Preference
		i. What kind of meals do you serve?
			We can arrange meals to suit a variety of restrictions and preferences. Please let us know. If you are a vegetarian, or require Halal, Kosher or any other special meal preference, please email emkaydizon@oiceventsasia.com so we may note your request. We will also let you know of similar food available near the hotel.
		ii. Are Halal/Kosher/Vegetarian meals available?
			Yes, just kindly let us know if this is your meal preference so we can take this noted and coordinate with the hotel.
		iii. Can I order other special meals?
			Only if absolutely necessary, thank you.
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	g. Who can I speak to for more information on HMA?
		Please write or call: Type of Inquiry Contact Person Email Address Sponsorship/ Partnership Dayen Tecson, Ms. dayentecson@oiceventsasia.com Delegate-Related Emkay Dizon, Ms. emkaydizon@oiceventsasia.com Awards Armine Francisco, Ms. arminefrancisco@oiceventsasia.com Program-Related Wendy Legaspi, Ms. Raymond Villegas, Mr. wendilegaspi@oiceventsasia.com raymondvillegas@oiceventsasia.com Expo Jimelyn Lorca, Ms. jimelynlorca@oiceventsasia.com
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	h. Can I have a map of the location?
		For your convenience, kindly refer to the map below which outlines the location of the event
		(click the map to view large format)
		For the location of the alternate/ satellite hotels, kindly refer to the map below:
		(click the map to view large format)
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	i. Other useful links/information
		Suvarnabhumi Airport / New Bangkok Airport Guide AOT Official Website: Suvarnabhumi International Airport Currency Converter World Time Dusit Resort Pattaya Amari Orchid Resort Pattaya Green Park Resort Sunshine Garden Resort
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14. Hotel and Airline Information
	a. Where can I stay during the Conference?
		We have arranged for a variety of choices. Most prefer to stay at the conference venue hotel which is the Dusit Resort hotel. Very nearby are three other hotels. These are shown below.
		1. Dusit Resort (Conference Hotel, where HMA will be held) Range of Room Rates : Thai Baht 4,200 for single (approx. US $129 ) and Thai Baht 4,600 for double (approx. US $ 141) net inclusive of breakfast Mins by Taxi: N/a Mins Walk: N/a     2. Amari Resort (Across the street from Dusit) Range of Room Rates : USD 80 for ingle and USD 85 for double net inclusive of breakfast Mins by Taxi: N/a Mins Walk: 3 mins     3. Green Park Resort (Beside Dusit) Range of Room Rates : USD 46 for single and USD 50 for double net inclusive of breakfast Mins by Taxi: N/a Mins Walk: 3 mins     4. Sunshine Garden Resort (Beside Dusit) Range of Room Rates : USD 39 for single and USD 44 for double net inclusive of breakfast Mins by Taxi: N/a Mins Walk: 3 mins
		There are also rates for triple occupancy and some cases even for four to a room. Please contact us for special arrangements. Email emkaydizon@oiceventsasia.com or call (632) 892 1650. •  Please let us know your preferences and budget and we will be happy to find suitable accommodation for you. The hotel reservation is confirmed after a guarantee of one night stay with the guest's credit card.
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	b. How much do I have to pay for the accommodation? (See 14a)
	c. Is my hotel reservation confirmed?
		When you get a hotel room confirmation number.
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	d. Is it ok if we are 3 in a room?
		Generally this can be arranged but to be sure please let us know in advance. There will be a nominal charge for the third person. Most hotels can provide an extra bed for the 3rd guest for small additional charge.
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	e. Can you give me rates of the alternative hotels? (See 14a)
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	f. How do I get from the airport to the Dusit Resort?
		Dusit Resort hotel is approximately one hour and 45 minutes from the new Suvarnabhumi airport. Alternatives are: A) The taxi fare from Suvarnabhumi should be about 1300 Thai Baht - try to include the tolls in this fee. Make sure you have agreed the price before you set off. B) Cost for an airport-hotel transfer through the HMA 2007 Official Transfer Provider, is provided in the below. Rates for airport-hotel one way transfer, from our Official Transfer partner, Ultima Travel: (rate is per car and net inclusive of tollway fees etc). a. Car (Volvo 940/960 or Toyota Camry) for 1-2 pax - 2100 THB (Thai Baht) b. Car (Toyota minvan high roof / TOYOTA Fortunner / Isuzu M 100) for 3-4 pax- 2950 THB (Thai Baht) c. Car (Toyota minvan high roof) for 5-6 pax- 3100 THB (Thai Baht) d. We would be happy to help you book for the transfer. Payment is to be made directly to the transfer company via credit card or bank transfer prior to the conference. e. Ultima Travel is also offering a free Pattaya Orientation Tour for delegates staying at Dusit/ Amari who will avail of their transfer services. f. Please contact emkaydizon@oiceventsasia.com if you wish to avail of this transfer.
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	g. How much is the taxi, limo, bus, etc. rate? (See 14f)
	h. Will there be someone to meet me at the airport?
		If you asked for an airport transfer from the hotel (Dusit and the other satellite hotels) or from the HMA 2007 Official Transfer Provider  a representative will meet you when you arrive at the airport arrival area. Please do let us know if you want us to arrange with the hotel or with the Official Transfer an airport transfer for you. OTHERWISE there are no meeting services arranged by the conference. We request that you simply find your way to the hotel. Simply go to the taxi queue at the airport and tell the taxi driver the name of the Hotel, and say on Pattaya Beach Road if you are staying at the Dusit Resort, and Amari. Pattaya City ( North ) if staying at Green Park Resort. And North Pattaya Circle if staying at Sunshine Garden Resort.
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	i. How much is the cost of airline ticket?
		The cost of a round trip ticket varies according to time of year, class of travel and Airline. We suggest that you look at Thai Airways. Thai Airways is pleased to offer a special airfare for HMA delegates. Please let us know if you want to get this offer and we'll send you details on how to avail of this privilege offer. We also suggest you look at your national Airline as a start. Then you may want to check out some budget Airlines like Air Asia and Tiger Air. As a general rule, the earlier you book your flight the better rate you might get. Finally please don't forget your travel agent. Some travel agents can give you a very good package deal that includes Airline and hotel.
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15. Materials and handouts
	a. How do I get the Conference bag and related materials?
		If you are staying at the host hotel and or at the satellite hotels, we will deliver your delegate bag and ID to your hotel room. If you live or work in Pattaya and there are three or more from your office who registered, we will send the delegate bags to your office. If you are not staying at the host hotel or at the satellite hotel,  you may pick up your Delegate bag and ID at the Secretariat room on the Fifth Floor of the Dusit Resort starting 8:00 AM on Saturday August 25, 2007 or at the Registration and Information booth, on the Fourth Floor 7:00 AM onwards on Thursday August 30 Our Conference materials are generally comprised of: One delegate bag containing sponsors' materials, a handbook; a Delegate Feedback form; a notepad; and One ID Badge containing; a Handy Reference (short version of the Conference handbook); username and password (to be used in accessing speakers' presentations on the website after the Conference); a Grand Draw Bingo card; and a conference pen.
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16. Meal Preference
	Please refer to #13e (General Preference)
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17. MOM - What is it?
	The Meeting-of-Minds (MOM) complements and enriches the pre-planned programs of HMA through the fuller participation of the attendees. Invariably in a conference of this size, there are delegates who wish to present a topic of their own interest to a small group of other delegates who may have the same interest. Meeting-of-Minds allows speakers, delegates, sponsors and exhibitors to "create" their own session. Others who wish to listen in or add to the topic can sign up to attend. Arrangements are then made for those with like interests to meet and interact in small groups.
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18. Partners and Sponsors
	a. Who are HMA 2007's Partners?
		Our event partners and sponsors are as follows: Strategic Corporate Partners                 Joint Commission International Strategic Healthcare Partner                 Johns Hopkins Medicine International Strategic Hospital Management Partner                 American Hospital Management Company Asian Hospital Management Awards Sponsor:                 Faber Medi-Serve Group / Healthtronics (M) Sdn Bhd Strategic IT Innovation Partner                 IBM Conference Partners:                 Private Hospital Association of Thailand                 International Hospital Federation                 World Health Organization                 Australian Healthcare Federation                 Hong Kong Hospital Authority                 Indian Health Care Federation                 Indonesian Hospital Association                 National Association of Health Industry China                 Private Hospitals Association of the Philippines With the support and cooperation of:                 Department of Export Promotion of Thailand                 Board of Trade of Thailand                 Tourism Authority of Thailand                 Thailand Convention and Exhibition Bureau Official Industry Partners:                 CMPMedica Asia Pte Ltd                 Thai Airways International                 GE Healthcare                 Ogilvy Public Relations Worldwide Publication Partners:                 Medical Progress                 MIMS                 Medical Tribune Special Thanks to:                 Phyathai Hospital Group                 MSD                 Schering- Plough                 AEC
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	b. Who are HMA 2007's sponsors?  (See 18a)
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19. Program
	Please refer to #4f (Conference Agenda and Program of Activities)
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20. Registration
	a. How much is the Conference fee?
		The tables below give the rates for Overseas and Local delegates. There is an incentive rate for group registrations. This is reflected in the table. HMA 2007 Delegate Rate Overseas Rate (in US Dollars) Early Bird Regular Late Registration Rate One dele US $565 US $665 US $750 2 - 4 deles US $485 US $570 US $645 5 or more deles US $445 US $525 US $590 HMA 2006 Delegate Rate Local Rate (in Thai Baht) Early Bird Regular Late Registration Rate One dele THB 11,950 THB 8,950 THB 10,950 2 - 4 deles THB 9,950 THB 8,950 THB 13,950 5 or more deles THB 8,950 THB 10,950 THB 12,450