Full Programme

  • DAY 1, Wednesday, 23 August (08:45 - 09:25)
    Opening Ceremonies

    Acknowledgement of sponsors and partners
    Richard Ireland, Managing Director, Clarion Events Asia

    Welcome Remarks by our co-host
    Dr. Rustico Jimenez, President, Private Hospitals Association of the Philippines, Inc.

    Speech of the Guest of Honour
    Mr. Manuel V. Pangilinan, Managing Director and Chief Executive Officer, First Pacific Company Ltd.

    Welcome Remarks by the Department of Health
    Dr. Elmer Punzalan, Assistant Secretary of Health, Department of Health (Philippines)

    Welcome Remarks by our Title Sponsor
    Ms. Elisabeth Staudinger, President, Siemens Healthineers, Asia Pacific

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  • Plenary I (09:25 - 09:50)
    Designing the hospital for our future: - How will it interact with its key stakeholders: the government, insurance, physicians, patients, employees
    • Ms. Paula Wilson, President & CEO, Joint Commission International (USA)

    Moderator:  Dr. Timothy Low, Chief Executive Officer, Farrer Park Hospital (Singapore)

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  • Plenary II (09:50 - 10:15)
    Defining digitalisation in healthcare
    • Ms. Elisabeth Staudinger, President, Siemens Healthineers, Asia Pacific

    Moderator: Mr. Seang Teak Tan, Group Chief Operating Officer, Hoan My Medical Corporation (Vietnam)

    Pdf
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  • Plenary III (10:15 - 11:00)
    Doctors are better administrators than non doctors

    FOR

    • Dr. Wai-Lun Cheung, Allen, Director – Cluster Services, Hong Kong Hospital Authority (Hong Kong)
    • Dr. Rajendra Gupta, TED Speaker, Policy Maker, and Advisor to the Union Minister for Health & Family Welfare (India)

    AGAINST

    • Prof. Kenneth Kwek, MD, Chief Executive Officer, Singapore General Hospital (Singapore)
    • Dr. Nyi Nyi Latt, Chief Executive Officer, Aung Myin Myint Mo Hospital (Myanmar)

    Moderator: Prof. Anupam Sibal, Group Medical Director, Apollo Hospitals Group (India)

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  • Quality, Accreditation & Safety (11:30 - 13:00)
    A1. Ways to report & manage the patient safety indicators to improve hospital services

    Location: Narra A, Level 4

    Moderator: Dr. Sandhya Mujumdar, Deputy Director, Medical Affairs, National University Hospital (Singapore)

    • 11:32 AM
      Speaker A
      Speaker(s):
      Dr. Kaushik Banerjea, Director Medical Services, Bairnsdale Regional Health Service, Australia
      Pdf
    • 12:02 PM
      Speaker B
      Speaker(s):
      Dr. Tom Kozlowski, Principal Consultant, Joint Commission International, USA
      Pdf
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  • Quality, Accreditation & Safety (11:30 - 13:00)
    A2. Transformation of hospital culture: key to improving patient safety

    Location: Narra D, Level 4

    Moderator: Prof. Paul Barach, Clinical Professor, Wayne State University School of Medicine (USA)

    • 11:32 AM
      Speaker A
      Speaker(s):
      Dato’ Dr. Jacob Thomas, President, Association of Private Hospitals of Malaysia, Malaysia
      Pdf
    • 12:02 PM
      Speaker B
      Pdf
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  • Patient Care & Engagement (11:30 - 13:00)
    A3. One more time! Seven deadly sins of customer service in hospitals

    Location: Capiz Room, Level 4

    • Prof. Rene Domingo, Professor, Asian Institute of Management (Philippines)
    Pdf
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  • Leadership, Strategy & Management (11:30 - 13:00)
    A4. Fundamentals of financial management of a hospital: - what financial dashboard is most appropriate?

    Location: Abaca Room, Level 4

    Moderator: Ms. Ch’ng Lin Ling, Hospital CEO, ParkCity Medical Centre (Malaysia)

    • 11:32 AM
      Speaker A
      Speaker(s):
      Ms. Elizabeth Dantes, Chief Finance Officer, Cardinal Santos Medical Center, Philippines
      Pdf
    • 12:02 PM
      Speaker B
      Speaker(s):
      Mr. Budi Legowo, Chief Finance Officer, Siloam Hospital Group, Indonesia
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  • Talent Management (11:30 - 13:00)
    A5. Leadership: - development of personal leadership style, influence & impact from leaders in Asia & beyond

    Location: Narra C, Level 4

    Moderator: Dr. Celia Castillo, Corporate Research and Development Director, Quality Management and Accreditation Director, Davao Doctors Hospital (Philippines)

    • 11:32 AM
      Speaker A
      Pdf
    • 12:02 PM
      Speaker B
      Speaker(s):
      Mr. Nanongrid Galaputh, Chief Executive Officer, Non-Hospital Group, Bangkok Dusit Medical Service, Thailand
      Pdf
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  • Innovation & Sustainability (11:30 - 13:00)
    A6. Hospital improvement and transformation

    A. Managing innovation in a hospital to improve healthcare services

    B. Role of technology in transforming hospitals towards high reliability organisations

    Location: Narra B, Level 4

    Moderator: Fr. Johnson Vazhappilly, Executive Director & CEO, Rajagiri Hospital (India)

    • 11:32 AM
      Speaker A
      Speaker(s):
      Prof. Masahiro Sugimoto, Professor, Health Promotion and Preemptive Medicine, Tokyo Medical University, Japan
      Pdf
    • 12:02 PM
      Speaker B
      Speaker(s):
      Dr. Paul Chang, Vice President of Accreditation, Standards and Measurement, Joint Commission International, USA
      Pdf
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  • Managing Public Hospitals (11:30 - 13:00)
    Managing large public hospitals

    A. Finance: how to effectively manage the hospital with limited budget

    B. Customer service: how to ensure patient safety with a large setting

    C. Accreditation: how to make sure that the services and facilities are at par with the other institutions

    D. Talent Management: how to support patient needs with shortages in physician and nurses staff

    E. Innovation: how to achieve data integration and ensure that advancement in technology is implemented for improvement

    Location: Talisay A&B, Level 3

    Moderator: Dr. Widyastuti Wibisono, MSC - Head of International Relation Institute, Indonesia Hospital Association, PERSI (Indonesia)

    • 11:32 AM
      Speaker A
      Speaker(s):
      Dr. Rajendra Gupta, TED Speaker, Policy Maker, & Advisor to Union Health Minister, Member – Central Council of Health & Family Welfare, Government, India
      Pdf
    • 12:02 PM
      Speaker B
      Speaker(s):
      Dr. Sheng-Che Lin, Chief of Respiratory Medicine, Critical Care Centre, Kaohsiung Veterans General Hospital, Taiwan
      Pdf
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