Full Programme

  • DAY 1, Wednesday, 23 August (08:45 - 09:25)
    Opening Ceremonies

    Acknowledgement of sponsors and partners
    Richard Ireland, Managing Director, Clarion Events Asia

    Welcome Remarks by our co-host
    Dr. Rustico Jimenez, President, Private Hospitals Association of the Philippines, Inc.

    Speech of the Guest of Honour
    Mr. Manuel V. Pangilinan, Managing Director and Chief Executive Officer, First Pacific Company Ltd.

    Welcome Remarks by the Department of Health
    Dr. Elmer Punzalan, Assistant Secretary of Health, Department of Health (Philippines)

    Welcome Remarks by our Title Sponsor
    Ms. Elisabeth Staudinger, President, Siemens Healthineers, Asia Pacific

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  • Plenary I (09:25 - 09:50)
    Designing the hospital for our future: - How will it interact with its key stakeholders: the government, insurance, physicians, patients, employees
    • Ms. Paula Wilson, President & CEO, Joint Commission International (USA)

    Moderator:  Dr. Timothy Low, Chief Executive Officer, Farrer Park Hospital (Singapore)

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  • Plenary II (09:50 - 10:15)
    Defining digitalisation in healthcare
    • Ms. Elisabeth Staudinger, President, Siemens Healthineers, Asia Pacific

    Moderator: Mr. Seang Teak Tan, Group Chief Operating Officer, Hoan My Medical Corporation (Vietnam)

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  • Plenary III (10:15 - 11:00)
    Doctors are better administrators than non doctors
    • Dr. Rajendra Gupta, TED Speaker, Policy Maker, and Advisor to the Union Minister for Health & Family Welfare (India)

    Moderator: Prof. Anupam Sibal, Group Medical Director, Apollo Hospitals Group (India)

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  • Quality, Accreditation & Safety (11:30 - 13:00)
    A1. Ways to report & manage the patient safety indicators to improve hospital services

    Location: Narra A, Level 4

    Moderator: Dr. Sandhya Mujumdar, Deputy Director, Medical Affairs, National University Hospital (Singapore)

    • 11:32 AM
      Speaker A
      Speaker(s):
      Dr. Kaushik Banerjea, Director Medical Services, Bairnsdale Regional Health Service, Australia
    • 12:02 PM
      Speaker B
      Speaker(s):
      Dr. Tom Kozlowski, Principal Consultant, Joint Commission International, USA
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  • Quality, Accreditation & Safety (11:30 - 13:00)
    A2. Transformation of hospital culture: key to improving patient safety

    Location: Narra D, Level 4

    Moderator: Prof. Paul Barach, Clinical Professor, Wayne State University School of Medicine (USA)

    • 11:32 AM
      Speaker A
      Speaker(s):
      Dato’ Dr. Jacob Thomas, President, Association of Private Hospitals of Malaysia, Malaysia
    • 12:02 PM
      Speaker B
      Speaker(s):
      Dr. Blesilda E. Concepcion, Senior Vice President, Human Resource Management Group, The Medical City, Philippines
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  • Patient Care & Engagement (11:30 - 13:00)
    A3. One more time! Seven deadly sins of customer service in hospitals

    Location: Capiz Room, Level 4

    • Prof. Rene Domingo, Professor, Asian Institute of Management (Philippines)
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  • Leadership, Strategy & Management (11:30 - 13:00)
    A4. Fundamentals of financial management of a hospital: - what financial dashboard is most appropriate?

    Location: Abaca Room, Level 4

    Moderator: Ms. Ch’ng Lin Ling, Hospital CEO, ParkCity Medical Centre (Malaysia)

    • 11:32 AM
      Speaker A
      Speaker(s):
      Ms. Elizabeth Dantes, Chief Finance Officer, Cardinal Santos Medical Center, Philippines
    • 12:02 PM
      Speaker B
      Speaker(s):
      Mr. Budi Legowo, Chief Finance Officer, Siloam Hospital Group, Indonesia
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  • Talent Management (11:30 - 13:00)
    A5. Leadership: - development of personal leadership style, influence & impact from leaders in Asia & beyond

    Location: Narra C, Level 4

    Moderator: Dr. Celia Castillo, Corporate Research and Development Director, Quality Management and Accreditation Director, Davao Doctors Hospital (Philippines)

    • 11:32 AM
      Speaker A
      Speaker(s):
      Dr. Timothy Low, Chief Executive Officer, Farrer Park Hospital, Singapore
    • 12:02 PM
      Speaker B
      Speaker(s):
      Mr. Nanongrid Galaputh, Chief Executive Officer, Non-Hospital Group, Bangkok Dusit Medical Service, Thailand
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  • Innovation & Sustainability (11:30 - 13:00)
    A6. Hospital improvement and transformation

    A. Managing innovation in a hospital to improve healthcare services

    B. Role of technology in transforming hospitals towards high reliability organisations

    Location: Narra B, Level 4

    Moderator: Fr. Johnson Vazhappilly, Executive Director & CEO, Rajagiri Hospital (India)

    • 11:32 AM
      Speaker A
      Speaker(s):
      Prof. Masahiro Sugimoto, Professor, Health Promotion and Preemptive Medicine, Tokyo Medical University, Japan
    • 12:02 PM
      Speaker B
      Speaker(s):
      Dr. Paul Chang, Vice President of Accreditation, Standards and Measurement, Joint Commission International, USA
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  • Managing Public Hospitals (11:30 - 13:00)
    Managing large public hospitals

    A. Finance: how to effectively manage the hospital with limited budget

    B. Customer service: how to ensure patient safety with a large setting

    C. Accreditation: how to make sure that the services and facilities are at par with the other institutions

    D. Talent Management: how to support patient needs with shortages in physician and nurses staff

    E. Innovation: how to achieve data integration and ensure that advancement in technology is implemented for improvement

    Location: Talisay A&B, Level 3

    Moderator: Dr. Widyastuti Wibisono, MSC - Head of International Relation Institute, Indonesia Hospital Association, PERSI (Indonesia)

    • 11:32 AM
      Speaker A
      Speaker(s):
      Dr. Rajendra Gupta, TED Speaker, Policy Maker, & Advisor to Union Health Minister, Member – Central Council of Health & Family Welfare, Government, India
    • 12:02 PM
      Speaker B
      Speaker(s):
      Dr. Sheng-Che Lin, Chief of Respiratory Medicine, Critical Care Centre, Kaohsiung Veterans General Hospital, Taiwan
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Have you register to #HMA2017 yet?

We are in midst of preparing for the big day but we can't wait to welcome you to the 16th Hospital Management Asia at Shangri-La at the Fort, Manila, Philippines.

If you are not registered, you can still register online and grab your pass before 23rd August. Get special group discounts if you're coming in a big group.

P/S: Check out the workshops and activities that we have prepared for you to maximise your time at #HMA2017.