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1. Customer Service Project
A customer service project implemented
by the Hospital in 2006/07 that responded well to the needs of its
clientele, drew praise from them and/or positively projected the
Hospital as a quality service provider. Ideally the project also
reduced costs, or at least did not require major capital expenditure. |
| 2.
Marketing, PR or Promotional Project
A project implemented in 2006/07 that made an impressive impact
on clients and the public, and/or that resulted in the Hospital’s
gaining recognition as an innovator, or leader in the field or that
resulted in business generation. |
3.
Human Resource Development Project
A series of activities or a project undertaken by the Hospital in
2006/07 that was aimed at developing a large number of its people
as knowledge-based workers, and/or sharing of skills or technology
with others. |
4.
Technical Service Improvement Project
A
project successfully completed in 2006/07 in any of the specialized
(technical) areas of hospital management such as Nursing, Laboratory,
Radiology, etc. showing measurable results of having improved the
service in such areas as reduction in medication errors, reduced waiting
times, prevention of service defects, or faster results.
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5.
Internal Service Project
These
are awards for any Hospital department or unit that implemented in
2006/07 any outstanding projects on how better to serve their co-departments
or employees better. |
6.
Community Service Project
An
undertaking implemented or significantly improved in 2006/07 that
"made a difference" in the improvement of healthcare in
the community. |
7.
Patient
Safety / Quality Medical Care project
This
award is for the hospital that introduced an outstanding project for
the monitoring and improvement in the delivery of quality medical
care. Projects for the reporting, deliberation, management and prevention
of Sentinel Events are included as part of this category. |
NOTE:
The Awards do not recognize any particular
hospital as the "best" in a particular category. The Board of Judges
and Advisers state, however, that the project they have selected for
a specific Award is an outstanding one that deserves recognition and
that may serve as a benchmark for other hospitals. It follows that
there may be more than one winner in a category, and conversely there
may be none. |
