Benefit From Special Plenary Briefings from International Experts
- The Patient Safety Solutions and their impact on health care
delivery
- Benchmarking hospital service - how do you know you are good?
- Two Views of Risk Management:
1. How Quality and Risk Management
can support your Hospital's Strategy
2. How Quality and Risk Management
can support your Department's Strategy
- The Physician and the Hospital:
1. What Doctors should do to
help improve hospital service, revenues and costs.
2. What hospital managers can
do to make doctors cooperate
- Anatomy of Errors:
1. The ABC's of Technology
errors are just as bad for patient safety as medication errors
and what every hospital manager can do to prevent these.
2. Non technology errors: Why
they occur and what we can do about them
- DevelopingYour Hospital Career for a Different Future:
1. Expanding the Innovation
Horizon: A Hospital Management Perspective
2. What you can do to build
your career based on how the Hospital of the Future will be work.
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• Goal Setting and Performance Metrics in Hospitals: Measures
of Quality and Safety, What are the Best Measures for Maximum Performance?
• The Role of Doctors in Hospitals:
1. Motivating doctors: To help increase hospital revenues, reduce costs or to be otherwise cooperative.
2. Doctor Credentialing: Is it necessary, what are the best practices, why, and how to do it, or not.
• Healthcare in the not so distant future:
1. The Future of Healthcare and Healthcare
Professionals... A Crystal Ball That We All Need to Look Into.
2. How Changes in Nurse Staffing Affect All
Hospital Operations: 14 Forces to Use
• Creating Organizational Excellence - One Service Experience at a Time |
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• How to Make Your Hospital Hassle Free: Better,
Faster, Cheaper, Safer. Dream or Reality?
• 1. The Ten Most Recurring Service Defects in Hospitals and What You Can Do
About Them and 2. Operation Theatre Optimization
• The New Paradigms About Bedside Care: Improving Safety, Reliability, Response,
and Patient Centered Systems.
• How to Increase Quality Without Paying a High Price in Patient Care |
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• To Err is Inhuman:
1. Fool Proofing Potential Errors,
Establishing Control and Assuring Sustainability.
2. Patient Safety: Transforming
an Organization
• Improving Patient Safety by Improving Communication Skills of
Hospital Staff With Patient (and Family) and Building Trust and
Confidence.
• The role of Risk Management in Patient:
1. Patient Safety is More Important
Than You Think: How to Organize and Implement a Program for Optimum
Results
2. UnderstandingPatient Safety
From a Risk Management Perspective
• Sentinel Events: What Every Hospital Department Can Do to Organize
Study and Prevent Them. |
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• Seven Useful Ideas in Improving Patient Flow: If it is Good
for the Patient is it Always Good for the Hospital?
• 10 Powerful Ideas for Improving Patient Service.
• Managing Continuous Quality Improvement by Using Scientific Evidence and Research
Methodology.
• Cultural Competency Training: Best and Promising Practices on Caring for a
Global Patient Population |
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• Maximizing Equipment:
1. How to Improve Patient Safety
and Comfort, Efficiency of Service and Reliability of Results by
UsingEquipment Properly
2. How to Graduate from Correction
to Prevention to Prediction of Equipment Breakdown and Maintenance
• Integrating Technology, Medicine and Management Into Fast, Reliable
and Cost Efficient Service to Patients.
• Understanding New Technologies for All Departments:
1. The State of the Art Uses of IMT (Information
and Medical Technology) in Today's Hospital Departments
2. Motivating Hospital Staff
to Use Information Technology - Lessons Learned from the Field
and the Lab
• What Every Hospital Manager Needs to Know About Ever-Present Information Technology:
1. How IT Enables Us to Promise Patient Safety,
to Improve Quality of Medical Care, and Realize Medical Error Prevention.
2. Preparing Your Department for the Future
of IT in Hospital Departments
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• We Sell and Persuade More than We Think: Skills Every Professional
in the Hospital Needs to Influence Patients, Families, Peers and
Seniors.
• By Popular Demand! We Negotiate More than We Think: Develop Negotiating Skills
that Every Manager Needs.
• Leadership and the Human Side of Enterprise
1. By Popular Demand! 10 Tried and Proven
Steps to Improving Your Leadership Skills.
2. What Every Hospital Manager Needs to Know
About Group Culture, Motivating for Performance, Developing Peer Relationships
and Managing Conflict.
• The Science of Coaching with EQ. |
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• How to Apply Consumer Marketing Tools to Improve Your Department's
Revenues?
• Building Hospital Reputation to Drive Business. How PR Can Impact Perception
• Value Creation in Hospitals as a New Competitive Advantage: Evolving Trends
in Medical Travel
• Why and How Every Employee is the "Brand Ambassador" of the Hospital. |
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• By Popular Demand: The REAL Secrets on How to Cut Costs Without
Sacrificing Service Through Health Promotion, Prevention, Waste
Elimination and Process Review.
• Finance for the Non-Financial Managers:
1. Understanding Your Hospital Department's
Financial Results – What the Numbers Mean.
2. Putting the Customer Horse Before the Budget
Cart - the New Budgeting Paradigm and Policies
• Back to Basics:
1. How to price your units service to maximize
revenues.
2. How to "Market" Your Department
to Physicians
• Business Skills for Hospital Managers |
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CEO Forum
A specially invited expert will present and a panel of CEOs will react – followed by discussion and further interaction among CEOs present:
What makes a hospital Excellent? How do you know how good you are – and what should your benchmarks be?
Should there be more health insurance? Who should pay for the poor? These and other exciting topics, vital to health care delivery will be discussed! |
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