Speakers

Chatchai Arthur Yachantha

Division Director, Patient Experience & Engagement Services, Bumrungrad International Hospital

About

Dr. Chatchai Yachantha graduated PhD in Medical Science (Urological research) from University of the Ryukyus, Okinawa, Japan. He also worked on designing the patient journey and patient care process for Medical Excellence Japan and worked as international clinical patient coordinator. His experience also extended to the medical network management of AXA Group in Indochina, travel mobility services, and concierge services in Asia. Currently Dr. Yachantha heads the Patient Experience & Engagement Services Division and being the co-chair of Patient Experience Committee covering from pre-arrival until post-discharge services for medical tourists and travellers that visit Bumrungrad International from around the globe.
 
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