Agenda is as per Singapore time zone at +8:00 GMT

Time Day 1: 8 December 2020 Day 2: 9 December 2020
Hosted by: Richard Ireland, Managing Director, Clarion Events Asia and Pinky Fadullon, Event Director, Hospital Management Asia
0900 PRE-CONFERENCE: Ethics and medical law seminar
(Conducted in Bahasa) 

Conflict of interest ethics in the scope of the hospital 
DR Dr Sintak Gunawan, MA/Medical Faculty, Catholic University Atma Jaya

Medico legal issues in hospitals
Prof Dr Budi Sampurna, SH, SpF (K), Legal Compartment, PERSI (Indonesian Hospital Association)

0940 Q&A 

Moderator: DR Dr Widyastuti Wibisana MSc. (PH), Chair of the International Relations Compartment, PERSI (Indonesian Hospital Association)
PRE-CONFERENCE: Patient safety seminar
(Conducted in Bahasa) 

Quality and patient safety as pillars in SNARS 1
DR Dr Sutoto, M. Kes, Chairman, KARS (Commission on Accreditation of Hospitals in Indonesia)

Patient safety culture in a COVID pandemic era
Dr Nico A Lumenta, K.Nefro, MM, PERSI (Indonesian Hospital Association)

0940 Q&A

Moderator: Dr Kuntjoro Adi Purjanto, M. Kes, Chairman, PERSI (Indonesian Hospital Association)
0955 Organiser's Welcome Remarks Organiser's Welcome Remarks
Q & A will follow after each keynote session
1000 The redesign of healthcare in a COVID and post-COVID environment

Dr. Redonda Miller, President, The Johns Hopkins Hospital
Indonesia’s Industry 4.0 and how it translates in healthcare

TBC: Prof Dr Abdul Kadir, Acting Deputy General, Ministry of Health, Republic of Indonesia
1030am Rapid fire COVID learnings
40 hospitals will do one minute sharing how they shifted from the usual way of doing things due to COVID. An illustrator/mindmapper takes centre stage to capture all that’s said as a summation of all the learnings 
Fireside chat: Addressing multi-faceted challenges: frontlines, employee safety and economics

Bernd Montag, Global CEO & Board member, Siemens Healthineers
11.00am Fireside chat: Transforming patient experience in facing the ‘new normal’

Dr Thomas Howell, Assistant Medical Director of Patient Experience, Mayo Clinic
1130 Mindfulness Session 1: Grounding & Centering   Mindfulness Session 2: Heart & Peacefulness
1230 Post COVID facility design virtual tour: going modular  Command centre virtual tour: Featuring the AdventHealth experience
13.00 Panel discussion: What will the new normal look like for hospitals? Infection control upgrades
Prof. Quek Swee Chye, Chairman Medical Board, National University Hospital

Linda Burgoyne, Chief Executive Officer, Matilda International Hospital

Dr Karl Evans Henson, Director, Hospital Infection Control & Epidemiology Center, The Medical City
Cybersecurity Clinic
Opportunity for hospital CIOs to present detailed and real-life challenges in cybersecurity
Fuller Yu, Chief Information Security Officer (CISO), Hong Kong Hospital Authority

Leon Chang, Head, Cyber Defence Group, Integrated Health Information Systems (IHiS)

Gagandeep Singh, Vice President & Group CISO, IHH Healthcare

Carlos Arglebe, Corporate Cybersecurity Officer, SVP, Siemens Healthineers
1345 BREAK
1400 Panel discussion: Reimagining the patient experience during COVID
Dr. Dini Handayani, Chief Executive Officer, Medistra Hospital

Dr. Chatchai Arthur Yachantha, Division Director, Patient Experience & Engagement Services, Bumrungrad International Hospital

Joyce Nazario, AVP & Head of Patient Experience, St. Luke’s Medical Center

Dr. Karen Luxford, Chief Executive Officer, Australian Council on Healthcare Standards (ACHS) and ACHS International
Panel discussion: Key steps to improve safe use of digital systems 

Just cause it’s digital doesn’t mean its automatically safe. Test for accuracy, how is it implemented, what is the process, training, etc. 

Dr Kenneth Tsang, Chief Operating Officer, Gleneagles Hong Kong Hospital

Dr Noel Yeo, Senior Vice President, Parkway Hospitals Singapore

Dr Kaushik Banerjea, Executive Director Medical Services, Portland District Health
1445 BREAK
1500 Panel discussion: Stretching an already stretched workforce: managing nurses


A/Prof Susanna Lee, Chief Nursing Officer, Hong Kong Baptist Hospital

Shirley Heng, Chief Nurse, Khoo Teck Puat Hospital

Dr David Sun, Chief Executive Officer, North District Hospital

Ms Elaine Ng, Group Head of Nursing, IHH Healthcare Berhad
Data analytics for better operations and patient experience

Ryanto Marino Tedjomulja, Chief Information Officer, Siloam Hospitals 

John Wong, Senior Manager, Office of Patient Experience, KK Women’s and Children’s Hospital

Q & A session

Kerry Stratton, Global Director, Healthcare Solutions, Intersystems 
1545 BREAK
1600 Panel discussion:
How to telehealth: step by step guide on how to set up telehealth

John Masud Parvez, Group Chief Information Officer, Hoan My Medical Corporation

Bruce Leong, Director, Technology and Strategy, Mount Alvernia Hospital

Jeffrey Staples, Group Chief Operating Officer, Metro Pacific Hospitals
Panel discussion: How telehealth, remote monitoring devices, AI and other tech reshape the workforce

Dr Ravinder Singh Sachdev, Deputy Chief Medical Informatics Officer, Tan Tock Seng Hospital

Dave Waters, Executive Director, Human Resources, Metro South Health

Hannah Bloch, Executive Director, People and Corporate Services, Gold Coast Hospital and Health Services

Dr. Herbert Staehr, Vice President, Global Head of Transforming Care Delivery, Siemens Healthineers
1645 BREAK
1700 Awards Watch Party
This will be a watch party. Nominees are announced by playing 1-min videos of each. Then winners are announced and they’re given 1-min to speak. 

The categories:
  • Patient Safety
  • Community Involvement
  • Most Advanced Healthcare Technology
  • Patient Experience Improvement
  • Financial Improvement
  • Talent Development
  • Branding & Marketing Campaign

Hosted by: Richard and Pinky, HMA, Clarion Events

Sponsored by: Australian Council of Healthcare Standards International (ACHSI)

* agenda updated as at October 2020 *